Kevin C. Brooks
Spotsylvania, VA 22553
Kimco Realty Corporation - Collection Specialist (06/2006 - Current)
. Manage domestic collections portfolio of 3,200 tenants
throughout the Mid-Atlantic Region
. Help collect over 10 million dollars annually
. Responsible for 100 percent of Mid-Atlantic Region A/R (two
-collectors)
. Overseeing the processing of payments to ensure proper and
timely applications
. Manage routine credit evaluations for new and existing tenants
and manage decision-making process utilized by team for disputes
and deductions resolutions
. Manage weekly meetings with leasing agents, property managers,
and colleagues
. Direct monthly meetings to communicate status of delinquent
accounts with the Director
. Responsible for determining when to send a tenant to collection
agency or litigation
. Manage the status of a tenant when account has been forward to
an attorney
Tessco Technologies - Collection Specialist (05/2001 - 05/2006)
. Collected on all past due accounts and made recommendations to
adjust credit limits
. Performed month end closing for accounts receivable and sales
analysis
. Reviewed D&B reports and recommend credit limit for potential
and existing clients
. Decreased the 90 day A/R from $80K to $20K
. Consulted and coordinated contract payment terms for new
customers and existing customers
. Manage training for new collectors
Progressive Insurance - Claim Adjuster (04/1999 - 05/2001)
. Conduct daily interaction with customers with phone
conversations to help determine fault of the accident
. Perform an appraisal of physical damaged on vehicles
. Assisted with month end reporting activities to help reduce cost
Enterprise Rent-A-Car - General Manager (05/1994 - 04/1999)
. Manage a staff of 8 people full and part-time
. Reviewed D&B reports and recommend credit limit for potential
customers
. Manage a fleet of 170 cars
. Help generate of $100,000 in revenue in one year
. Manage weekly meetings with staff
. Direct monthly meetings to communicate status of delinquent
accounts with my supervisor
EDUCATION/TRAINING
Norfolk State University - BS Parks & Recreation (1988)
York High School - HS Diploma (1983)
Seminars/Training - Public Speaking; Diversity; Time Management; Customer
Service; Collections; Computer Programs (Excel, Word, Power Point); Damage
Training for Vehicles & Motorcycles.
References are available upon request