Engineer Customer Service
Resume:
Tamara Holland
Bowling Green, KY 42101
Phone 270-***-****
OBJECTIVE
Seeking a CAD Design Engineer or CNC Programming position (Not limited to
design - broad range of computer, inventory management, and customer service skills)
SKILLS
Ÿ Auto CAD LT 14 thru 2013, Mechanical Desktop
Ÿ 3-D Design Software; Autodesk Inventor, Solid Works, Unigraphics 9
Ÿ CNC Programmer, MasterCam,Striker (AutoCad based programming software), Metal
Studios & Metal Nesting Software
Fast Blank and Blank Nest for material utilization and rectangle blank layout
Ÿ
Graphic Design Presentation, Layouts & Color Renderings
Ÿ
Draft and read diagrams, maps, House Plans/ Blue Prints and GD&T
Ÿ
Can translate oral or written instruction into graphic format
Ÿ
Extensive training and skills in customer relations
Ÿ
Understand Project Management principles
Ÿ
Interpersonal skills; work well in team environment
Ÿ
Utilize Windows-Based PC with various software: MS Word, Excel, PowerPoint,
Ÿ
WordPerfect, MS office, various Photoshop & photo editing programs
Ÿ Time management & Project management skills (can prioritize assignments based on
timelines and work load)
Knowledge of Quality Standards - APQP (Advanced Product Quality Planning) &
Ÿ
ISO (International Organization for Standardization)
EDUCATION
2001-2004 Mechanical Drafting Diploma December 2003
Major: Mechanical Drafting
Bowling Green Technical College, Bowling Green, KY
Architectural Drafting Diploma May 2004
Minor: Architectural Drafting and Design
Bowling Green Technical College, Bowling Green, KY
Interior Design Certificate
1996-1998
Bowling Green Technical College, Bowling Green, KY
EMPLOYMENT
Ma
y 2006 - March 2014 (work force reduction/layoff) Pan -Oston Co., Bowling Green, KY
Design Engineer, 3-D Design of retail cabinet, conveyors, and shelving units using
AutoCAD Inventor (Autodesk) & Solid Works 3D Modeling Software. Troubleshoot and solve
manufacturing and assembly issues.
CNC Programmer, Program CNC files to run various automated shear, punch, panel
bending, laser, and wood router machines, using Striker (AutoCad based programming software),
Metal Studios & Metal Nesting Software, MasterCam (Wood Routing Software).
Employment history continued (page 2)
Feb. 2006 - May 2006 Warren County Water District, Bowling Green, KY
CAD Operator, Mapping water and sewer lines for Warren, Simpson, & Butler Counties
Administered direction and information of water & sewer line location for field servicemen
Se
pt . 2005 - Feb. 2006 TPM Group, Inc., Bowling Green, KY
CAD Operator, Drafting site plans, various storage tank diagrams, and layouts
Creating Phase I & II property maps and templates for property assessment reports
General administrative duties
June 2004 – Aug. 2005 Magna; Bowling Green Metalforming, Bowling Green, KY
Mechanical Design CAD Operator
CAD Data processing and management, update GD&T
Construct dimensional charts, hole charts, and presentations with overlays and drawings
used for design review and manufacturing assembly reference
Analyze product dimensions to conduct stacking studies and charts for packaging and
stacking used by materials department for shipping purposes and warehouse storage
Aug. 1997 – June 2004 O’Charley’s, Bowling Green, KY
Server Trainer of new employees on company computer system, customer
service and loss prevention
May 1996 – August 1997 Lowe’s Home Improvement, Bowling Green, KY
Sales Associate
Ordered custom wallpaper, blinds, and window treatments, in Home Décor Department
Controlled inventory
VOLUNTEER AND LEADERSHIP ACTIVITIES
1999 - Present Usher, Sunday School and Vacation Bible School Teacher,
Mt. Zion Missionary Baptist Church, Bowling Green, KY
1999 - Feb. 2010 Team Assistant, Coordinate transportation and refreshments for sports teams
Bowling Green Parks & Recreation City League Sports
Personal & Professional References
Chad Miles
Manufacturing Engineer Manager
Pan-Oston Company (Bowling Green, KY)
Glasgow KY 42141
Robert Boards
Lawn Care/ Landscaping/ Rental Property/ Landlord
Bowling Green, KY 42101
Bobby Whitney
Owner / Manager - Whitney Landscaping
Bowling Green, KY 42101
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