Data Entry Quality Assurance

SHERRY POTTINGER

*** ***** *****, #*-* . Hartford, Connecticut 06112

860-***-**** . *******@*****.***

PROFILE

Accomplished, multi-talented professional, offering more than 15 years of

achievement in diverse, challenging positions. Extensive experience with

world class corporations. Outstanding communicator; with a proven ability

to quickly develop rapport and work effectively with individuals from

diverse educational, professional, cultural and socioeconomic backgrounds.

Effective with all levels and functions of an organization. Typing speed

of 70-75 wpm. Knowledgeable in medical terminology and codes. PC skills

include Windows XP, MS Word, MS Outlook and MS Excel.

EXPERIENCE

THE TRAVELERS TEAM PROGRAM (Int'l Technology Solutions, Inc.) - Hartford,

CT Mar 2013-May2013

Data Entry Operator, Level III- Architect & Technology - Entered data into

computer. Inputted lists of items (alphabetic, numeric, symbolic).

Proofread and verified accuracy of data entry. Compiled and sorted data.

Copied, pasted and edited data columns and rows. Worked extensively with

Microsoft Excel spreadsheets.

CIGNA (Kelly Services) - Bloomfield, Connecticut

Jul 2012-Oct 2012

Data Entry Senior Associate, Administrative Services

Duties: Data Migration, Microsoft Outlook, Plan Portal - Benefit Sculpting

in Salesforce.com.

THE TRAVELERS (TEAM Program/Kelly Outsource Group) - Hartford, Connecticut

Jan 2007-Feb 2012

Data Analyst/Workers Comp New Business, Business Loss Sensitive Unit (11/11-

02/12)

Processed new business Workers Comp applications. Utilized multiple web

applications as research tools. Communicated with Account Manager Staff.

Met and exceeded quality assurance and production goals.

Data Entry, IT Asset Management (6/09-04/10)

Updated Hardware Inventory per request for customers in the home and field

office. Prepared Excel spreadsheets.

Data Entry/Office Assistant, Boiler and Machinery Unit (11/07-06/09)

Inputted data into (MIST) Management Information Search Tool. MS Excel

spreadsheets. Basic clerical duties.

Data Entry/Office Assistant, IT Procurement Unit (01/07-08/07)

Inputted data for ordering Computer Software, Update Vendor information and

filing.

OFFICE OF CATHOLIC SCHOOLS (Infinity Staffing Solutions) - Hartford,

Connecticut Sep 2006-Oct 2006

Receptionist/General Secretary - Performed general administrative duties

for office staff of 12 including 5 supervisors; answered multi-line phones

and routing calls; met deadlines for numerous special projects.

UNITED HEALTHCARE (AEROTEK) - Meriden, Connecticut Feb 2006-May 2006

Data Entry/Administrative Assistant - Performed long-term assignments at

United Healthcare. Converted customer files for use in a new system.

Utilized Windows XP and Excel. Current position is as an Office Assistant

with the ID Card Department - distributing reports, data entry and filing.

THE TRAVELERS (TRAVTEMPS/TEAM Program) - Hartford, Connecticut

May2004-Apr 2005

Data Entry Specialist, Commercials Lines, Nu-Auto (5/04-04/05)

Duties: Remittance work; data entry; filing; answering phones; faxing and

light MS Word utilization, and internet utilization. Reviewed and verified

the accuracy of financial information regarding commercial property

insurance policies. Position required knowledge of accounting and

continuous attention to detail.

EDUCATION

Diploma, Data Entry Controls, Computer Processing Institute - East

Hartford, Connecticut, Study towards

Associate's Degree, Business Administration, Capital Community College -

Hartford, CT, Conard High School, and West Hartford, CT

ACTIVITIES

Greater Hartford Jazz Society. Hartford Stage. Theater Works. First

Night of Hartford.

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