Customer Service Access Control
Resume:
LaFayette L. Porter IV
*******@*****.***
SECURITY PROFESSIONAL
Highly skilled professional security officer with almost 2 years of experience in the security field o f access control, data
entry and problem solving. Proven record of success in customer service/problem solving and seeking to obtain a position
as a security receptionist. Extensive experience driving trucks, possess a clean driver's record and clear cimin al and
background history. An efficient communicator who easily builds consesus and can provie leadership training and
mentoring to others. Thrive in a fast-paced environment, comfortable working under minimal supervision and committed
to working safely yet effectively. Adept at dealing with stressful situations. I'm able to diffuse difficult scenarios and
negotiate a positive outcome.
CORE STRENGTHS
Client Relationship & Retention Team Player
Quality Control and Assurance Experience in Access Control
PROFESSIONAL WORK HISTORY
AlliedBarton Security Services, San Jose CA July 2012-Present
Security Officer – Promoted to Shift Supervisor in March, 2014
Manage the control room during my shift; operate cctv's and PTZ's in and around the premises.
Patrol and prevent any and all criminal activity wherever I'm sent to. To accomplish this task,
I became adept to the following:
Access Control Data Entry
Incident Reporting Good Client Interaction
Independent Problem Solving
Riverstone Residential Group, Walnut Creek CA Aug. 8, 2011- Feb.18, 2012
Groundskeeper/Porter
My duty was to clean and organize the entirety of apartment grounds both interior and exterior. To accomplish this task I
employed many tactics such as:
Knowledge in reading blueprints for several units to determine what floors and what areas to cover.
Strong physical maneuverability in order to maintain the utmost standards in cleanliness.
Maintained strong client relationships.
July 2010 – October, 2010
Area Truck Driving School
Santa Clara, CA
Attended school and trained for commercial truck driving.
MET Laboratories, Santa Clara CA April 20,2008- April 20, 2010
Shipping/Receiving/ Minor Maintenance
As a shipping/receiving specialist it was my responsibility to ensure the highest level of care while shipping out high dolla r
test equipment both domestically and internationally. Also vast knowledge of building maintenance. In particular my skills
in carpentry were necessary to build test fixtures.
Efficient knowledge in filling out Fedex and UPS waybills.
Extra caution when shipping out expensive equipment by ensuring excellent packaging.
Vast knowledge of carpentry as well as all areas of maintenance.
TRAINING/LICENSING & CAREER DEVELOPMENT
Loss Prevention Group, Oakland, CA June. 2012
Area Truck Driving School, Santa Clara, CA July. 2010
Center for Employment Training (CET Sobrato) Aug.2007
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