STEVE POTTER
Amsterdam, Netherlands
***********@*****.***
https://www.linkedin.com/pub/steve-potter/5b/757/401
SUMMARY
A self-motivated and service-minded team player with a high level of confidence and the ability to
communicate well on all levels. A strategic and analytical thinker with great organisational and
interpersonal skills, possessing an extensive knowledge and experience in a variety of IT platforms.
WORK EXPERIENCE
2013 – Present
System Engineering Team Lead / Head of User Services Europe
IMC Financial Markets, Amsterdam, Netherlands
• Managing a team of 7 engineers, responsible for user environment including server
infrastructure.
• Driving new projects, looking after contracts with external vendors and partners. Developing
new ways to innovate and automate processes in a fast paced trading environment.
• Working closely with different teams to ensure the desktop environment is fully functional and
collaborate with other offices globally to work on various projects.
2009 – 2013
System Engineer/Administrator
IMC Financial Markets, Zug, Switzerland
Part of the Infrastructure team supporting a mixed environment of Linux, Windows, Mac and VDI.
Linux administration on servers and desktops, including front office critical trading systems.
Supporting a high frequency trading environment running on VDI and maintaining ESX and HP Blades
servers.
2006 – 2009
Senior System Administrator
ING Bank, London, United Kingdom
Senior system administrator working as part of a highly dynamic trading floor, managing the IT
environment from desktop to server level. Part of an extensive international environment, supporting over
1000 users worldwide.
Working on projects and being responsible for maintaining the server infrastructure on both UNIX &
Windows platforms
2005 – 2006
QA Test Engineer
ABN AMRO Bank, London, United Kingdom
Involved in a large scale project to migrate the trading environment to a new OS.
Testing and deploying in house applications, while making configuration changes to software used in the
front office.
2002 – 2005
Trade Floor System Administrator
ING Bank, London, United Kingdom
Senior system administrator working as part of a highly dynamic trading floor, managing the IT
environment from desktop to server level. Part of an extensive international environment, supporting over
1000 users worldwide.
EDUCATION AND TRAINING
Management Development Program (MDP)
2013
Center for Creative Leadership
Employee Development Program (EDP)
2012
Center for Creative Leadership
(MCDST) Microsoft Certified Desktop Support Technician
2012
ITIL V3 Foundation Course
2012
BTEC National Business and Finance
1993
Fareham College
SKILLS
• Linux Administration, Server & Desktop.
• Windows Server / Desktop Administration.
• IT Management.
• Host deployment.
• Infrastructure.
• Exchange Administration.
• Unified Communications.
• Vendor management.
• Trading software.
• Server Hardware & Configuration.
• Storage.
• Software automation.
• Networking.
• Team building.
• Enterprise standards and procedures.
• Change Management.
• Leadership.
• Training / mentoring.