Customer Service Engineer

Stevon Reid

***-** *** ****** - *******, NY ***34

**********@*****.***

Telephone: 347-***-****

WORK EXPERIENCE

Residence inn Marriott - New York, NY 2013-Present

Houseman/Maintenance

Assistant housekeepers, floor supervisors and executive housekeepers. Room service.

Stock linen closets with amenities and supplies for room attendants.

Clean and remove spots from corridor walls and doors.

Responsible for emptying garbage cans and keeping the public areas clean and neat.

Grace Kennedy Foods

Customer Service Representative 2007-2009

Maintains customer records by updating account information.

Compile reports on overall customer satisfaction. Printing, faxing, copying.

Greet customers warmly and ascertain problem or reason for calling.

Altamont Court Hotel

House Man/Maintenance 2005-2007

Clean and maintain common areas within the hotel.

Sets up and tears down chairs, tables and equipment in meeting rooms, and function rooms.

Replaces broken windows; repairs doors, door locks and closets.

Replaces broken light bulb faulty electrical switches and plumbing fixtures.

M&M Jamaica Limited

Engineer Assistant Internship 2003-2004

Ability to assemble electro-mechanical devices without guidance.

Assist project engineers with various projects.

Develop and maintain positive working relationships with customers and engineering staff

Montego Bay Community College

Pre-Engineering 2002-2003

Cambridge High School 1994-1999

Skills

Proficient or familiar with a vast array of office skills, concepts and technologies, including:

Microsoft office Excellent Communication and leadership Telephone reception Problem solving Network

fundamentals.

Contact this candidate