Customer Service Assistant

Location:

Posted:

April 08, 2014

Anthonius Henry

***************@*******.***

I h ave 9 years of experience, including as a General Assistant, as a General

Summary

L aborer and as a Communications & Information Technology - I T Assistant in

i ndustries including Eating and Drinking Places and Wholesale Trade-Durable

Goods.

Most recently, I have been working as a General Assistant at Au Bon Pain from

May 2011.

General Assistant, Au Bon Pain May 01/2011

Experience

General Laborer, Pace Glass, Inc. Mar. 01/2010 - Jan.

01/2011

Communications & Information Technology - IT Assistant, UN Stabilization Jan. 01/2005 - Feb.

01/2007

Mission in Haiti

Installation and configuration of desktop and laptop computer, network

printers, UPS, all hardware and software, Lotus Note, and

troubleshooting of a telephone system.Maintained IT Documentations

as per department's requirement.

Handled all CITS requests from different departments.Coordinated with

server, voice, and data groups for the latest information regarding Link

and Network connectivity.

Extensive Experience Working in General Public, Medical and

Skills

W arehousesettings.Interface Well with Others at All Levels Including Patrons,

P atients, Professionals, Children and Students.Caring and Hardworking with

E xcellent Interpersonal Communication, Customer Service and Office Support

Skills.Computer Literate - Knowledge of MS Word, Lotus Notes 6.0, And Internet

Research.Effectively Communicate in English, French and Creole.

Cisco wiring

Technical Skills

computer repair, and Troubleshooting

Network

Monitoring Lotus 6.5

French, Creole, English

Languages

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