Customer Service Representative

*** *. ******

708-***-**** ********@*****.***

R ENA MOSELEY

OBJECT I VE

To obtain a customer service or medical clerk position within a progressive

company where utilizing my skills will promote personal and corporate growth.

SK I L LS

Quick learner Exceptional communicational skills

Multi-line phone talent Medical terminology

M icrosoft Word and Excel

WORK OF EXPER I E NCE

11/2011-11/2013 M ike & M isses Place of Healing Chicago, I l

Customer Service Representative

Politely assisted customers in person and via telephone

Organized forms, prepared photocopies, filed records and prepared correspondence

Entered numerical data into database in a timely and accurate manner

02/2010-10/2011 Coyne College Chicago, I l

S tudent

P roficient in medical billing and coding

P roficient in medical insurance and scheduling appointments

Reviewed medical records for completeness and filed records in a alphabetic and

n umeric order

01/2006-12/2009 Lindsey Corporation Maywood, I l

Customer Service Representative

Credit card processing for payments

U pdated client correspondence files and schedule appointments into the database

Answered 100 calls per day by addressing customer inquiries and solving problems

Enter orders into the database

ED UCAT ION

10/1989-06/1993 Oak Park & River Forest High School Oak Park, I l

D iploma

02/2010-10/2011 Coyne College Chicago,Il Diploma

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