Engineer Management

Kiran Karadi

**** ******** **, ******** ** ****5

Ph: 408-***-**** E-mail: ************@***.********.***

SUMMARY: Passionate about building customer-centric cloud solutions.

5+ years in Product Management - Cloud CRM, SAP HANA(big data

platform), Content Management, Collaboration, Social

7+ years in IT Consulting. Consulted to diverse industries

including Healthcare and Life Sciences

Proven Product management experience; proficient at Agile methodology

Strong prior consulting experience

High entrepreneurial spirit - Make things happen attitude.

Strong analytical and strategic thinking skills - Web Services, SOA

Prior web startup experience - Interwoven and Cyra technologies

MBA from Berkeley Haas School of Business

EXPERIENCE:

20012-Present SAP Inc, Palo Alto

Palo Alto Director - Product Management and Strategy - SAP Cloud CRM

Complete ownership of cloud CRM products. Delivered two new

products from concept to launch. Made this happen by

leading/coordinating cross-functional teams - Engineering,

QA, UX, KM teams across global locations - US, Germany,

India.

Differentiated with predictive capabilities such as next-

best-offer. Leveraged SAP HANA(big data platform) and

KXEN(predictive engine).

Worked with co-innovation customers in validating vision

and shaping early product capabilities. Defined wireframes,

product specs and prioritized backlog. Guided engineering

priorities by working with local scrum teams. Recruited

partners in building complementary features such as

Knowledge Management. Led rollout activities - educating

field sales and support on product features, value

proposition and competitive positioning.

2003 - 2012

Fremont, CA Infosys Ltd (www.infosys.com) ($5+ B revenue, 100,000+

employees) Principal - Platform

Management and Strategy - Enterprise Social Platform

Key Accomplishments:

Products and Solution Management:

. Championed below SaaS based Enterprise Social products

(powered by Jive and Cisco Quad) from concept to launch

- Led the effort in identifying market opportunities.

Developed Product Vision. Developed compelling business

case, MRD and PRD. Developed best-in-class user

experience journeys. Drove execution working closely

with development, marketing and sales teams. Managed

multiple iterations of products release.

. Successfully penetrated Enterprise Social market; Booked

$5M+ revenue in first two years.

SaaS product offerings - Social Collaboration+Real time

communication (IM, Presence, Call, WebConf). Followed

Agile methodology; Lead Scrum teams in developing below

solutions -

o Social eCare - Social CRM -Community driven customer

support - Empowers enterprises to leverage the

power of social media to Enhance customer loyalty,

reduce service cost

o Social Media Marketing - Social

Listening/Analytics/Adve rtising - Empowers

marketers to listen to user conversations on face

book, twitter etc, analyze the trends, assess user

sentiments and engage in a conversation.

As a lead PM, I led market assessment (MRD), conducted

build/buy analysis, partnered with leading vendors,

established joint value proposition, defined user

experience journeys and product requirements (PRD) and

successfully rolled-out services.

Strategic alliances - Established strategic partnership

with product vendors - Cisco Quad, Jive Software, Jack Be,

Movable Type, Visible.

Prior roles at Infosys: Principal Consultant, Senior

Consultant, Architect

Healthcare and Life sciences:

. Led project with leading healthcare provide on

competitive intelligence in ePrescription market

addressing 4 P's- Patients, Providers, Pharmacies and

Payors. Analyzed threats, Identified opportunities,

Recommended competitive response

2000 - 2002 Interwoven Inc - www.interwoven.com (Senior Software

Engineer) Sunnyvale, CA ($250M Revenue, 250

people)

Worked on Interwoven's leading Web Content Management and

Collaborated product

. Contributed to two successful releases of Content

Authoring product focusing each time on better

usability, performance, interoperability. Thus

increasing product revenue and client seats by 50%.

Technologies: SOAP, Web Services, SOA, XML, C++, Windows

internals, MS Office.

1999 - 2000 Cyra Technologies http://www.leica-geosystems.com

(Software Engineer) Oakland, CA

. Optimized imaging module for new survey scanner. Image

processing time reduced by half.

1998 - 1999 Minerva Technologies (Software Consultant at Microsoft )

Redmond,WA

. Built new setup program for MS Exchange server 5.0

setup. Reduced setup time by 25%

1996 - 1998 Wipro InfoTech Ltd. R&D, India www.wipro.com (Software

Engineer)

Bangalore, India

. Incubated new printer driver division at Wipro.

Successfully developed windows drivers for Epson

printers.

EDUCATION University of California at Berkeley

Walter A. Haas School of Business

Master of Business Administration, May 2010

. SaaS pricing model - Defined MSOffice Online SaaS

subscription pricing model.

. Conducted Competitive Intelligence study for McKesson in

ePrescription market

. Implemented Google Ad Words Campaign for Stanford Center

for Longevity

. Specialized in Strategic Marketing, Pricing, Brand

Management

Xerox PARC

Palo Alto, CA

Product consultant

. Identified market opportunities for an innovative

contextual search technology. Target areas included

eDiscovery, Enterprise Search and Content Management.

. Conducted market research, industry analysis, strategic

and financial fit. Identified strategic partners.

Charted 3-5 year product roadmap and go-to market

strategy.

Gogte Institute of Technology

Belgaum. Karnataka, India

Bachelor of Engineering (BE); June 1996. Majored in

Computer Science and Engineering (CSE)

ADDITIONAL Interests: Long distance running - Marathon (26.2 miles),

Ultra-marathons (50 miles)

. Current Indian record holder in "Limca Book of

Records" (aka Indian Guinness record) as the first

and only Indian married couple to have run 15

marathons and 8 ultra-marathons.

. Coordinated marathon training program for Asha-for-

Education (non-profit) in 2003 summer. Trained 55

runners and raised $170,000

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