Customer Service Supply Chain

SAEL S ALNABHAN

***** ********* **** ** *****: 832-***-****

Houston, TX 77069 Email: **********@*****.***

Supply Chain and Quality Control Planner

Experienced logistics and quality control management professional with a

background in Information Technology and government relations.

Responsibilities have included supply chain fulfillment, employee morale,

customer service, and project oversight on a global scale. Detail-oriented

team leader skilled in ensuring accurate and timely results. Strategic

planner and effective communicator with a history of maintaining successful

relationships with internal and external stakeholders in both the public

and private sectors. Trainer in Arabic culture to American and European

organizations.

Areas of Expertise

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Schedule Data Inventory Control Quality Assurance

Project Management Supply Chain Fulfillment Staff Training

Strategic Planning/Analysis Daily Cycle Counts Materials Inspection

Customer Service Government Relations

Vendor Negotiations Warehousing Audit Administration

ISO 14001 Budgeting/Forecasting Data Gathering/Review

Process Improvement

Technical Proficiencies

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Microsoft Office Suite Adobe Flash Visual Basic GUI

PC Maintenance Relational Database Design Windows Server

Desktop Administration Report and Form Creation Installations

OS Software Functions Query Writing Troubleshooting

Professional Experience

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LANDSBERG, Houston, TX 2012 - 2014

Quality Lead and Inventory Control Planner

. Responsible for overseeing logistics, quality control, and process

improvement for company.

. Make recommendations for strategies to reduce costs, increase revenue,

and minimize staff turnover.

. Negotiate contracts with vendors and provide initiatives to staff to

increase rates of production.

. Manage inventory and supply chain fulfillment.

. Serve as liaison between internal teams and external customers and

suppliers.

. Conduct daily cycle counts for all warehouse items and update records

accordingly.

QHUB CORP, Houston, TX 2010 - 2012

Customer Service Lead

. Expedited orders and ensured timely inspection and processing for

customers.

. Participated in all aspects of daily inventory control.

. Trained facility staff in process implementations.

. Completed daily cycle counts and checked inventory against records.

. Negotiated with vendors and scheduled orders for processing and review.

. Inspected materials and ensured compliance with regulations.

FOSTER WHEELER, Basrah, Iraq 2005 - 2007

Assistant Planning and Scheduling Engineer

. Assisted Program Manager, Project Engineers, and other staff in managing

schedules.

. Coordinated, interpreted, and distributed construction schedules

submitted by contractors.

. Translated schedules' raw data into spreadsheets and PDFs for Project

Delivery team.

. Analyzed current trends and forecasted based on schedule data.

. Managed document control functions.

. Collaborated on the turnover of US government property to Iraqi oil

companies.

KBR, Iraq 2003 - 2005

Logistics and Administration Manager

. Provided guidance to local Iraqi organizations and company management.

. Customized procurement and distribution services for local and national

companies.

. Managed schedules and budget for the organization and department.

. Served as liaison to foreign nationals and trained staff in Arabic

culture.

UNITED NATIONS - AMACT, Basrah, Iraq 2003

Administration Manager

. Assisted the UN in locating and displacing land mines in Basrah and

surrounding communities.

. Provided logistical support to the team while inside Iraq.

. Served as interpreter between UN officials and local tribes.

. Reviewed documents and reports daily for accuracy.

. Resolved administrative problems and analyze report data.

. Maintained relationships with customers and agents.

Education & Training

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Bachelor of Science, Computer Science, Kaplan University, Chicago, IL, 2013

Bachelor of Science, Business Administration, Shat Alarab University, Iraq

Foster Wheeler's Primavera, Site Specific Training, Basrah, Iraq, 2005

Awards

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Best Potential Employee Certificate, Oil GRD, Gulf Region Division

Contact this candidate