High School Office
Resume:
Antoinette Ware
Washington DC 20212
**************@*****.***
Objective:
Seeking a position in Administrative, Criminal Justice or Social Work with an opportunity for advancement. To utilize my
basic office skills and experiences and to develop additional knowledge in an office environment.
PROFESSIONAL EXPERIENCE
The Cheesecake Factory Hanover, Maryland United States
Server Jun 2012 – present
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking
guests.
OrangeBurg Courthouse Orangeburg, South Carolina United States
Intern Sep 2009 – Aug 2010
• Monitor and direct the activities of trials and hearings to ensure that they are conducted fairly and that courts administer
justice while safeguarding the legal rights of all involved parties.
• Determine existence and amount of liability according to current laws, administrative and judicial precedents, and
available evidence.
• Research and analyze laws, regulations, policies, and precedent decisions to prepare for hearings and to determine
conclusions.
• Conduct studies of appeals procedures in field agencies to ensure adherence to legal requirements and to facilitate
determination of cases.
• Explain to claimants how they can appeal rulings that go against them.
Districe of Columbia Superior Court House Washington, District of Columbia United States
File Clerk May 2009 – Sep 2009
• Keep records of materials filed or removed, using logbooks or computers.
• Perform general office duties such as typing, operating office machines, and sorting mail.
• Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical,
or numerical order.
• Find and retrieve information from files in response to requests from authorized users.
• Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and
identification information.
• Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.
• Design forms related to filing systems.
District of Columbia Housing Authority Washington, District of Columbia United States
Receptionist Jun 2006 – Aug 2008
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as
actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Refer unresolved customer grievances to designated departments for further investigation.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Assisted in training new student Summer employees
667 Olgethorpe st. NE Washington,, 20212 United States 301-***-**** **************@*****.***
• Independently responded verbally to DCHA Specialists on formal and informal inquiries from District of Columbia(DC)
residents.
• Informed District of Columbia (DC) residents of updated information related to DC housing assistance.
District of Columbia Housing Authority Washington, District of Columbia United States
Administrative Clerk (summer employment) Jun 2005 – Aug 2005
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal
computers.
• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information,
take orders, and address complaints.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using
computers or typewriters.
• Complete work schedules, manage calendars, and arrange appointments.
• Deliver messages and run errands.
EDUCATION
ARCHBISHOP CARROLL CATHOLIC HIGH SCHOOL, District of Columbia United States
High School Diploma, May 2006
SOUTH CAROLINA STATE UNIVERSITY, South Carolina United States
Completed coursework towards Criminal Justice/ Corporate Law, Aug 2010
MORGAN STATE UNIVERSITY, Maryland United States
Criminal Justice/ Corporate Law Candidate, Dec 2014
ADDITIONAL SKILLS
• Proficient in Microsoft office suite (Word, Excel, Access, Power Point, Outlook)
• Proficient in Word Perfect
• Knowledge of internet database systems
• Archangel Global Security Special Police Officer Training Class
Contact this candidate