Sales Supervisor
Resume:
John Sharapata
Gurnee, IL ***31
***********@*****.***
Career Summary
A results oriented leader and team builder with a proven record of
efficiencies and cost reduction. Practical experience and education has
provided working knowledge in the following areas:
Operations Management Inventory
Control
Project Management Warehouse
Management System
Layout Design Total
Quality Management
Education & Professional Certification
Bachelor of Business Administration, St. Norbert College, De Pere, WI
Electrical License, Downers Grove, IL
Green Technology Certification, Chicago Professional Center, Chicago, IL
Forklift Certification
Hazmat Certification
ISO 9001 certified Internal Auditor
CDL class B license
Professional Experience
Consolidated Electrical Distributors, Elk Grove Village, IL
2012-Present
Manager of Value Added Services
. Responsible for all warehouse operations at a 80k satellite facility
. Supervised 5 associates in two departments over multiple shifts
. Responsible for implementing departmental procedures
. Review workload on a daily basis and assign staff accordingly
. Train all new hires on forklift operation and safety procedures
. Responsible for all inventory and shipping supplies
. Review employee performance quarterly and report to Director of
Satellite Services
Sunshade Tent Co., Lake Bluff, IL
2007-2012
Operations Supervisor
. Faced with increased competition and a downturn in the industry
generated 18 thousand in new business sales within the first 4 months
. Established key accounts with caterers and private clubs by offering
value-added services and alternatives that meet individual customer
needs
. Responsible for the recruitment, training, and daily supervision of
labor
. Supervised warehouse operations and tent installations
. Conducted weekly inventory inspections of a 55k warehouse
. Responded to sales calls
. Responsible for the purchasing and evaluation of inventory, equipment
and supplies
American Hotel Register Co., Vernon Hills, IL
1998-2007
Distribution Operations Supervisor
. Managed staff of 55 warehouse associates plus an Assistant Supervisor
and 5 Team Leads in a 235k distribution center
. Responsible for day-to-day operations of four departments over
multiple shifts
. Monitored the flow of 1,800 daily orders
. Improved on time shipments by 40% over a two year span
. Developed new standards for measuring individual quality and
productivity
. Implemented new training standards through interdepartmental cross-
training
. Managed warehouse operations to budget
. Improved overall quality and productivity through implementation of a
work measurement system
U.S. Robotics, Morton Grove, IL
1995-1998
Shipping Supervisor
. Supervised and provided leadership to a staff of 15
. Planned day-to-day departmental activities
. Developed and implemented improvements in work methods and training
procedures
. Hired, trained and managed warehouse associates
. Resolved problems by implementing viable needed solutions
. Responsible for process improvements and employee safety to insure all
quality standards are met
. Conducted audits in preparation for ISO 9000 certification
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