Customer Service Representative
Resume:
George Aflak
**** ***** ** ******* ** N*T *N*
*******@*******.***
Experience
• Experienced professional with 20+ years experience in the customer service field and
food services.
• Highly qualified in service-based, retail positions requiring an emphasis on customer
satisfaction in a fasted paced environment.
• Significant experience in operating and repairing computerized equipment.
• Ability to communicate effectively, resolve problems proactively and build rapport with
Management, co-workers and clients.
• Strong organizational and time management skills.
• A reputation for punctuality and excellent attendance record.
• Customer Service Representative who maintains a high level of professionalism, patience
and efficiency to minimize customer dissatisfaction and increase customer loyalty.
• [Plant Supervisor] equipped with the managerial and technical skill sets necessary to
successfully oversee large industrial facilities.
EMPLOYMENT HISTORY
Company-Speedy Transport 2013-Present
Position Customs Processing Windsor, ON
Company-Heinz Canada (Seasonal) 2012
Position Salt Lab Leamington, ON
Company-Best Buy 2007-2011
Position Merchandise Windsor, ON
Company-Common Wealth Regal 2002-2006
Position Factory Supervisor Tecumseh, ON
EDUCATIONAL HISTORY
Diploma O.S.S.D 1994-1998
School F.J Brennan Catholic High School Windsor, ON
AD D ITIO NAL S K I LLS
• Microsoft Office Skills including Advanced Word, Excel, PowerPoint, Access and
Outlook.
• Trained in Supervision, Management and additional training in sales skills.
• Supervised, coached and counseled staff of 50 employees. Conducted training on cash
register, in house computers, and coordinated all orientation sessions for new hires.
• Supervised, coached and counseled staff of 50 employees. Conducted training on cash
register, in house computers, and coordinated all orientation sessions for new hires.
• Dynamic Computer Technician experienced in all aspects of hardware, software and
operating systems maintenance and repair. Possesses in-depth knowledge of advanced
diagnostic techniques.
• Seasoned Computer Technician versed in the installation and maintenance of a wide
range of computer hardware, software and operating systems. Patient and resourceful.
• Customer service-oriented - committed to resolving problems for customers.
REFERENCES AVAILABLE UPON REQUEST
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