Customer Service Human Resource
Resume:
Danielle Buduo
**** ******* *** *********, **
********@*****.***
EDUCATION
Saint Anselm College, Manchester, NH
May 2012
Bachelor of Arts, Computer Science
Certificate: Business
Course Highlights: Computer Programming I & II, Discrete Math I & II, Data Structures and
Algorithms, Business Statistics, Financial Accounting, Cost Accounting, Marketing I, Human Resource
Management, Computer Graphics, Computer Architecture, Database Management, Elementary and
Intermediate Spanish. Completed a regionally recognized humanities program including courses in
philosophy, literature and theology, with emphasis on writing, analytical, critical thinking and problem
solving skills.
Relevant Coursework: Worked with students in the psychology department to design a unique
version of the N-Back test using the Processing language. Created and designed programs with both C+
+ and Java languages. Used SQL/MySQL and Microsoft Access to design, create, and edit databases.
University of Richmond in Rome, Rome, Italy Spring
2011
Study abroad
Enrolled in a variety of history classes and a basic Italian course to learn and understand the culture of
Italy and Europe. Interacted with a wide variety of cultures and languages.
TECHNICAL SKILLS
Expert with Windows Server, VMWare, Shavlik (Vmware vCenter Protect)
Experienced with programming languages C++, Java, SQL/My SQL,
Knowledgeable with Microsoft Office: Word, PowerPoint, Excel, Access.
EXPERIENCE
Computer Sciences Corporation (CSC), Norwich, CT
2012-Current
Wintel System Administrator
Member of the midrange service team in a dynamic corporate environment. Perform routine
maintenance and resolve troubleshooting issues on computer servers running Windows Server 2003,
2008, and 2012. Multi-task assignments in a constantly changing environment as well as occasionally
collaborating with multiple departments. Work both independently as well as part of a team
environment to complete time sensitive tasks. Individual tasks include hardware installation, hardware
removal, monitoring daily backups, general troubleshooting, upgrading software applications, building
and decommissioning both physical and virtual servers by company policy and procedures.
United Bank, Worcester, MA 2010-2012
Bank Teller
Excelled in problem-solving, customer service, and communication skills to provide customers with
professional, timely service. Exercised listening, service orientation and critical thinking skills to quickly
identify customers’ needs.
Saint Anselm College, Manchester, NH 2008-
2010
Meelia Center Coordinator
Independently recruited fellow college students to volunteer with local teens. Organized and arranged
meetings and events between the students of Saint Anselm College and local teens.
Fundraiser for Saint Anselm Office of Annual Giving
2009-2010
Raised money for Saint Anselm student financial aid fund. Exhibited strong communication and
professional persuasive skills.
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