Customer Service Sales

Debra Clare Thomas

Address: ** ******* *****, *******, *********. PO13 0TP

Telephone: 013**-****** Mobile: 079**-******

Personal Statement

Reliable, trustworthy, adaptable and conscientious. A team player with proven ability to work

on own initiative. A depth of administrative and supervisory skills has been developed during

my 21 consecutive years in the civil service and 9 years 8 months at Crewsaver.

Key Skills

• Office work

• IT skills City and Guilds database, word-processing and spread sheets

• Vast Customer relations experience

• Team worker with proven ability to work on own initiative

Employment History

Challenger Lighting

23rd Sept 2013-10/10/13

Administrator

Scheduled engineers workload

•

Data input ( Updating client base)

•

Liased withcustomers

•

Booked engineer call outs for customers (Help desk)

•

Assisted with reports

•

Ordering parts via email to warehouse

•

Welcome Store

Mar 2013- 15th Sept 2013

Cashier- Part-time

• Assisted with deliveries

• Customer relations

• Good house keeping

• Stock rotation

Survitec Sales & Distribution Ltd T/A Crewsaver Mar 2003 to Nov 2012

Sales office administrator -

Customer relations and all aspects of promoting sales.

•

Handled enquiries

•

Provided all areas of customer service using telephone, email and postal service.

•

Opened new accounts

•

Data input ( Updating Client Base )

•

Processed Orders

•

Liased with production, purchasing,packing & despatch departments.

•

Hi-Lite Windows Co Ltd Aug 2002 to Dec 2002

Installations Clerk/Receptionist

• Customer relations

• Provided bookings for window installations

• Arranging appointments for the surveyors

• Ordered materials

• Covered reception, incoming calls for the telesales team and managing director

• Meet and greet prospective customer

• Take payments.

CPG Holdings Ltd Aug 2001 to Mar 2002

Goods inward/outward

• Goods inward, receipts and dealt with all associated paperwork, handling goods and

preparing for distribution

• Goods outward, prepare paperwork and goods for collection.

Ministry of Defence Jul 1979 to Mar 2001

Senior Store Keeper/Team Leader -

• Receipts and all associated paperwork

• Prepare stock for distribution to location

• Various roles during my 21 year service with the ministry of defence

• Team leader for Internal Transport Staff

• Administrator/ coordinator for External Transport

References available if required

Contact this candidate