Customer Service Years Experience
Resume:
Kendal Mulholland
Houston, Tx 77064
*********@*****.***
Objective: seeking a position where I can utilize my interpersonal and customer skills
amongst co-workers, staff and customers
Highlights Of Qualifications: Five years experience in Customer and Personal Service
with strong skills. Knowledge of principles and processes for providing customer and
personal services. This includes customer needs assessment, meeting quality standards
for services, and evaluation of customer satisfaction.
Knowledge Of Following Software/Equipment
Microsoft Windows
Standard Fax-Copier-Printer
Multi Telephone System
Type 45 WPM
Personal Experience:
Houston Sam's Club
12205 West Rd.
Houston, TX 77065
Duties/Task: Store Associate Cashier with prior knowledge of cash handling procedures
and how to work with customers. Customer service is and always will be a high priority
in my work career where the customer is always first. I'm fast, friendly, and courteous. I
record customer purchases on either a cash register or a point-of-sale terminal and
provide customer with appropriate receipt for each transaction.Watch for shoplifters and
take action, in line with company policy, that will discourage shoplifting. Watch for
shoppers who may need assistance and provide needed advice or information.Keep
checkout area orderly and serve as general information center for the entire store..
Personal Experience:
IBC Bank 713-***-****
12400 Fm 1960 Rd WHouston, TX 77065
Duties/Task: Receive and pay out money. Keep records of money and negotiable
instruments involved in a financial institution's various transactions.Balance currency,
coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using
computers, calculators, or adding machines.Cash checks and pay out money after
verifying that signatures are correct, that written and numerical amounts agree, and that
accounts have sufficient funds.Receive checks and cash for deposit, verify amounts, and
check accuracy of deposit slips.Examine checks for endorsements and to verify other
information such as dates, bank names, identification of the persons receiving payments
and the legality of the documents.Enter customers' transactions into computers in order to
record transactions and issue computer-generated receipts. Count currency, coins, and
checks received, by hand or using currency-counting machine, in order to prepare them
for deposit or shipment to branch banks or the Federal Reserve Bank.
Contact this candidate