Manager Customer Service
Resume:
DAVID R HOSCH
VAN, TX *****
Career Objectives
Dedicated with strong work ethics able to motivate employees to perform to their maximum
potential with the understanding of customer needs. I am looking for a career not just a job.
Summary of Qualifications
I was a fork truck evaluator and a Supervisor in the shipping and receiving dept. at Tyler Pipe
Company in Tyler Texas. I also supervised up to 53 employees at any given time or day, entered
time and looked-up information on a computer daily, etc.
Work History
Door Control Services, Ben Wheeler, Texas
Special Projects
May 06, 2013 - Oct 11, 2013
Warranties, Ordered parts, Customer Service, Answered phones, Found parts via internet and
phone.
Motor Trike, TROUP, Texas
Assembler
Jul 02, 2012 - May 01, 2013
Load Jigs with raw metal pieces, Operate and maintain welding robot daily, Change welding
wire when needed, Operate fork truck.
Smith Tank and Equipment Co. Inc., Tyler, Texas
Safety Manager
Apr 10, 2008 - Mar 06, 2009
As Safety Manager I performed daily department walkthroughs for Safety issues, gave Safety
meeting bi-weekly and toolbox talks. Am certified in Hazardous Communication, I also was the
Environmental Specialist, made sure that the company was in compliance with used paint and
emissions usage.
Tyler Pipe, Tyler, Texas
Shipping Supervisor
Apr 08, 2005 - Nov 11, 2007
Performed weekly walk-throughs for safety issues, checked Kronus (punch in/out computer
program) edit time, gave weekly safety meetings and toolbox talks. Was the export supervisor
(Q.C. and accuracy of the fittings being shipped overseas). Was the forklift Evaluator (able to
certify employees on fork trucks operations). I am OSHA certified in both the 10 hour and 40
hour courses for general industry usage.
Tyler Pipe, Tyler, Texas
Customer Order Processor
Jul 02, 2001 - Apr 08, 2005
Operated fork lift (diesel), pulled orders (iron) with use of pick ticket. Attended weekly safety
meetings. Pull, pack and ship LTL's. Cleaned yard and performed other duties assigned by
Supervisor
Luby's Cafeteria, Tyler, Texas
Assistant Manager
Apr 20, 1999 - Jul 04, 2001
All aspects of restaurant resp. to include, but not limited to: Ordering and Receiving produce and
groceries. Preparing food and setting-up the service line. Manage 20-30 employees. Perform
opening and closing procedures.
Sbarros Italilan Eatery, Tyler, Texas
Restaurant G.M.
Mar 13, 1998 - Apr 19, 1999
All aspects of restaurant responsibility to include, but not limited to: The interviewing of
perspective employees and management, the training and the positioning of each candidate to
bring out their very best. Food ordering, budgeting.
JDS Enterprises (Taco Bell), Tyler, Texas
Store Manager
Feb 16, 1996 - Mar 10, 1998
All aspects of restaurant responsibilities to include, but not limited to: The interviewing of
perspective employees and the management, the training and the positioning of each candidate to
bring out their very best, food ordering, and budgeting.
Roadmaster Corp., Tyler, Texas
Final Finisher
Apr 16, 1994 - Jan 23, 1996
Inspected finished treadmills to be shipped to customers, personally tested each treadmill. Q&A.
Education
TJC, Tyler, Texas
2 years college, technical or vocational school
Major: Mathematics
Minor: N/A
GPA: 3.25
Eastwood High School, El Paso, Texas
High School Diploma/GED
May 1980 - Jul 1983
Major: Basics
Minor: N/A
GPA: 2.85
Training
Supervisors and Management
Mc Wane University
Course consisted of verbal and written skills for better communicating with upper management
and employee contacts along with other skills.
Computer Skills
Typing Speed 20 Words per Minute
Data Entry Terminal: (PDT, Mainframe Terminal, etc.)
Email Software (Outlook, Thunderbird, etc.)
Internet Browser: (Internet Explorer, Firefox, etc.)
Peripheral Devices: (Scanners, Printers, etc.)
Personal Computers
Presentation Software: (PowerPoint, Flash, etc.)
Spreadsheet Software: (Calc, Excel, etc.)
Word Processing Software (Word, WordPerfect, etc.)
Language Skills
English
Additional Skills
I've also attended and obtained OSHA certificates for the 10 hour and the 40 hour courses, which
pertains to the production field.
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