Customer Service Sales
Resume:
PHAEDRA CANTU
**** *.* ******** **. APT# ***
SAN ANTONIO, TX 78223
*******@*****.***
Career Objectives
To work in an environment in which I may be challenged to excel.
Summary of Qualifications
Excellent Customer Service. Strive for continued Excellence. Strong communication skills. I am a self-starter. Eager
to learn new skills. Computer skills. Prior Retail skills in sales.
Work History
Health And Human Services Comm, San Antonio, Texas
Texas Work Advisor 1 (Transfer) Oct 01, 2011 - Dec 20, 2011
Training in Tiers System including Application Proccesing in Snap, Medicaid, WHP Program. Customer Service.
San Antonio State Hospital, San Antonio, Texas
PNA 1 Jun 01, 2011 - Oct 31, 2011
Perform routine patient care in order to assist in providing quality psychiatric services. CPR certified. PMAB. Trained
in all aspects of Pschy in order to perform all specific duties as a Psychiatric Nurse Assistant. Monitor, provide
observation and care of patients to insure safety. Record information on progress notes. Knowledge of policies,
procedures, and record keeping relating to to the patients. Ability to communicate, verbally and in writing.
Shared Vision, San Antonio, Texas
Direct Care Apr 01, 2011 - May 30, 2011
Assist group male clients ages ranging from 12-21 placed by CPS due to negligance, mental and physical abuse.
Monitor and redirect. Motivate and incourage daily routines and assist wth hygiene as determined by their
capabilities. Input data into client log.
Macy's, Texas
Floor Associate for Estee Lauder Dec 01, 2010 - Jan 01, 2011
Seasonal. Repenish for cosmetic company. Display.
Jcpennys NorthStar, San Antonio, Texas
Sales Associate Jun 01, 2007 - Oct 15, 2007
Customer Service, assist according to customer needs. Promote sales, credit and catalog. open-close register.
Replenish inventory. Other duties assigned.
Rainbow Apparel, San Antonio, Texas
Floor Associate Nov 02, 2002 - Jan 15, 2003
Duties included, Customer service, greet customers, price, and censoring new apparel. Clean and return items in
dressing room. Promoted Sales.
Sears, SAN ANTONIO, Texas
Sales Associate Nov 18, 2000 - Jan 16, 2001
Duties included, Customer service, sales, register, lay-away,Cosmetics-perfumes. Diamond count, diplay, SELLING
FINE JEWELERY, including wristwatches
Education
Northwest Vista College
2 years college, technical or vocational school
Advance Medical, San Antonio, Texas
1 year college, technical or vocational school
South San High School, San Antonio, Texas
High School Diploma/GED
Computer Skills
Typing Speed: 40 Words Per Minute
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Additional Skills
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