Customer Service Manager

Tracey M. Dixon

**** ****** ** *** **********, NC 27217 ? Cell: 336-***-**** ?

**********@*****.***

Career Objective

Outgoing motivated team player who is eager to contribute my excellent

customer service and leadership skills, as well as my team building skills

towards supporting the objectives of an organization that rewards

reliability, dedication, and solid work ethics with the opportunity for

professional growth

Skills

. Honest, Dependable, and Reliable

. Excellent customer service skills; enjoys working with others

. Able to manage multiple tasks effectively and efficiently

. Willing to learn; eager to learn new tasks and procedures

. Excellent work ethic; strong emphasis placed on quality

. Excellent Customer Service Skills, Cashier, Bank Deposits, Payroll,

Office Management skills, etc

Education

Career Readiness Certified, Diploma in Science/Cosmetology, Certificate for

Leadership & Teamwork

Self- Sufficient Workshop

Experience

Scrap Metal

Self Employed Burlington, NC Present

. Contract with companies to haul away scrap metal

. Operating different tools

. Driving to various locations in town and out-of-town

Old Time Pottery Greensboro, NC

March 2010-Closing 2010

Third Key Manager

. Managed the opening and closing of the store

. Managed shipping and receiving department

. Delivered bank deposits daily

. Managed employee schedules and payroll

Alamo/National Car Rental Greensboro, NC

May 2008-July2009

Handheld/Customer Services

. Assisted clients with rental closings

. Operated several models/makes of automobiles

. Maintained excellent communication with customers/co-workers

Express Cellular Burlington, NC

August 2003-April 2005

Sales Associate

. Assisted customers with cellular product purchases

. Maintained adequate inventory

. Provided excellent customer service and communicated effectively

Ralph Scott Life Services Burlington, NC

September 1996-March 2000

Instructor

. Set and monitored client goals

. Administered medication in residential setting

. Operated automobile to transport clients

References Upon Request

Contact this candidate