Customer Service Medical
Resume:
Jewel Roby
*** ******** **. ******, ** *****, 912-***-**** / 912-***-****
Email: *******@*******.***
EXPERIENCE
July 2013 to October 2013
Pier One, Pooler, GA
Repack/Order Filler
• I would receive a sheet with an order on it from the
supervisor, then I would go around the warehouse and get the
items on the order, then I would send them to logistics after
they have been packed or bagged.
• I worked in a warehouse with the responsibility of keeping
things in order, taking stock and arranging things awaiting
transportation.
• Supported the implementation of best practices
• Being customer service oriented
• Analyzing information and using appropriate judgment to
execute agreed upon strategies
• Building collaborative relationships with all levels of team
members within Pier 1 Imports
February 2012 to September 2012
Horizon Staffing Services, Savannah, GA
First Shift Lead Supervisor
Responsible for carrying out the daily activities
•
of the warehouse or purchasing functions.
Had to prepare orders, monitor inventory, or place
•
orders for new supplies.
Received, store and issue materials and supplies;
•
monitor and maintain computer inventory system;
maintain and controls inventory items.
Record the time in and out actually. Fax the time
•
sheet to Horizon on a daily basis.
TJ MAXX, Savannah, GA
Customer Service
October 2009 to January2010
Provide solutions to customer’s problems through phone, or
•
in person.
Collect customer information, comprehend the problem and
•
provide solutions.
Educate the customer on company’s products.
•
Maintain a good balance between the company and
•
customer’s interests.
Suggest any modifications to make the customer services
•
program more efficient.
Promote and sell the company’s products and services.
•
Adapt any policy changes.
•
Put all orders and requests into processing.
•
Provide Training to other staff members
•
Help customers in opening an account.
•
Managing customer services teams.
•
April 2007 to December 2008
Walmart Supercenter, Pooler, GA
Lead Deli Clerk/Associate
Assisted customers with orders.
•
• Assisted in the arrangements of VIP events.
• Ordered weekly supplies.
• Scheduled weekly maintenance.
• Responsible for inventory as well as QPR
inspections.
June 2005 to December 2006
Innomed Inc, Savannah, GA
Shipping/Receiving Clerk
Shipped and received surgical instruments for
•
hospitals, clinics and medical centers nationwide.
• Performed data entry, record keeping and filing.
• Answered high call volume of calls.
• Maintained inventory of stock levels on a daily
basis.
September 1999 to April 2005
Lummus Corporation, Savannah, GA
Machine Operator
Operated forklift, machine saw, and cotton
•
gin maintenance.
Set up daily tool inspection.
•
SW3Operated the SL4 machine and wood
•
packing machines.
July 1998 to July 1999
Memorial Hospital, Savannah, GA
Medical Assistant/Records
Answered telephones, greet patients, updating and filing
•
patients' medical records, filling out insurance forms,
handling correspondence, scheduling appointments,
arranging for hospital admission and laboratory services, and
handling billing and bookkeeping.
Recorded medical histories. Recorded vital signs, explaining
•
treatment procedures to patients, preparing patients for
examination, and assisting the physician during the
examination.
Collected and prepared laboratory specimens or perform
•
basic laboratory tests on the premises, dispose of
contaminated supplies, and sterilize medical instruments.
EDUCATION
A shford University, Clinton, IA…… … … … … … ….2012 to Present
Columbia College, Savannah, GA… … … … … … … ….2009 to 2011
SKILLS
Ability to multi task and prioritize. Experience in preparing
and analyzing reporting data for management
accurately and to timescales. Deals with internal and
external customers at all levels via telephone and email,
to ensure successful communication via actively
listening and probing questions. Enjoy sharing
knowledge and encouraging development of others to
achieve specific team goals.
Contact this candidate