Project Manager Management

RICHARD MARTIN Telephone: 773-***-****

***** *. ******* ***** *********: 708-***-****

Alsip, Illinois 60803 ***********@*****.***

PROJECT MANAGER

OBJECTIVE

To obtain a position of Project Manager to efficiently assemble project plans.

MAJOR QUALIFICATIONS

Proven record of simultaneously managing day-to-day work of one or more projects.

Substantial knowledge of developing detail project plans, project schedules, risk analyses and effort estimates.

Exceptionally vigilant in evaluating the progress of analysis, design, program development, testing, reporting and

deployments.

Track record of reporting progress to the project team and the management team.

Capable of proactively handling project issues and promptly escalating relevant issues to senior management.

Key emphasis on infrastructure management, billing, telecommunications, vendor management, schedule management

training staff, system deployment and program management.

Keen presentation, communication, leadership, strong organizational and interpersonal skills.

Trained Project Manager (CAPM®).

PROFESSIONAL EXPERIENCE

ACCESS FOUR NETWORKS, INC. Chicago, Illinois 2009 to Present

Project Manager

Manage Stakeholder’s expectation for voice, data and telephony projects, specializing in VOIP solutions. Oversee vendor

management, schedule management for new infrastructure implementation for global project handling.

Work directly with sales and IT teams to develop business cases, document technical design, create milestones and

estimate overall project and resource needs.

Create project budgets, timelines, and scope to ensure ROI.

Scheduled and lead initial ‘kick-off meeting’, status meetings, and meetings related to key milestones.

Lead multiple concurrent projects and proactively track and report on their progress.

Proactively managed bandwidth required for VOIP systems development, implementation and risk via the use of

SDLC.

Tracked software customization, server refresh, defects and issues via the use of SDLC.

Managed cost budget to allocate overall cost estimate to individual tasks.

Highlights:

Managed Bonanno & Associate VOIP Solution with ECAS call accounting software to help significantly

reduce telecommunications expenses.

CCC TECHNOLOGIES, INC. Elk Grove Village, Illinois 2007 to 2009

Customer Project Manager

Defined project scope, securing the necessary resources and plans in telephony service industry, specializing in VOIP solutions

for enterprise and S&B firms across all fifty U.S. states and Canada.

Managed client engagement services and Avaya IP solution implementations.

Created ROI by deriving cost savings solutions according to the unique telephony/ne twork service infrastructure.

Drove project executions such as tracking project activities, monitoring and handling changes.

Handled customer and stakeholder engagement including ensuring project progress, and arranging meetings.

Direct the coordination of all implementation tasks involving third party vendors and Voice & Data Circuit carriers.

Proactively managed systems development, implementation and risk.

Manage Polycom video conferencing solutions implementation.

Highlights:

Managed Cummins-Allison Avaya telecommunications Upgrade Solution providing redundancy at the 5 -

building campus site in Mt. Prospect, Illinois and ensured business continuity in the event of system failure or

disaster.

RICHARD MARTIN

PAGE TWO

SBC, Hoffman Estates, Illinois 1999 to 2005

Corporate Account Manager

Coordinate new corporate business development and account management for voice & data services throughout a $1.5 million

market.

Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence.

Responsible for staff/account management and prioritization and forecasting. .

Provided delivery management to ensure customer satisfaction and reference -ability

Monitored project activities and advised staff of issues due to resource availability.

Developed and implemented value-enhancing strategies and tactics to provide enterprise network solutions to account

within healthcare, petroleum service and government markets.

Participated in customers’ internal strategy sessions in a consulting capacity for global communication solutions.

Highlights:

Managed development of Cook County Government new John H. Stroger Hospital cabling and wiring

implementation for wireless voice and data antenna installation.

PEPSI COLA, Oklahoma City, Oklahoma 1995 to 1999

Assistant Manager

Responsible for driving the sales, innovation and margins for large retail food chains and retail stores throughout t he Oklahoma

City territory, managing all costs and retail sales for 100 accounts across 5 counties to achieve annual profit goals.

Responsible for program and portfolio management activities within the Sales and Marketing division.

Executed and maintained program management processes and disciplines in the areas of: program schedule and quality

management; communications management; human resource management; cost management; procurement

management; risk / issue management; change management.

Mentored staff in methodology and consulting excellence and encouraged best practice in project management and

project planning.

Produced project status reports, managed the team and resolved day -to-day issues with emphasis on SDLC.

Developed sales, marketing and advertising strategies for all product lines and collaborated with chain district

managers and independent wholesalers to develop comprehensive marketing agreements.

Developed account-specific budgets, accounting for sales forecasts and margin contributions as well as planned

display space, shelving and marketing participation.

Highlights:

Improved sales 160% by implementing a vendor merchandising and negotiation training program which

placed new products in key positions throughout stores.

EDUCATION

BBA, 1996- Accounting

LANGSTON UNIVERSITY, Langston, Oklahoma

PMP Training Completed, 2010

NEW HORIZON, Chicago, Illinois

Certified Associate in Project Management – (CAPM®)

PROJECT MANAGEMENT INSTITUTE

>Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook<

Contact this candidate