IT Administrator, IT Supporter

Sergio Beltrán Leiro

IT System Administrator

System administrator with 3 years of experience in configuring,

deploying and maintaining IT systems such as Windows

environments and Windows Servers platforms. Besides that, I have a

strong knowledge in computer hardware components. During my stay

in Denmark I have also acquired competences in Customer Service

and Administration working at international companies.

Contact info:

Mobile: +45 50 43 77 90

Working experience

Email:

*****.*******@*****.***

LinkedIn profile:

dk.linkedin.com/in/serg

2012 - Now GoExcellent

ibeltran/

Position: Customer service representative

Tasks: Handling customer’s inquiries throughout telephone, chat and e-

mail; pre-sales and post-sales services, monitoring social media,

IT competences: customer care.

2011 - 2012 Radisson Blu Falconer Hotel

OS: Windows Xp, Vista,

Position: Assistant

7. Windows Server

2000, 2003, 2008, 2008 Tasks: Handling client registration processes, customer service, stock

r2 replenishment.

Network devices

2008 - 2010 IT Backing

configuration: Routers,

Position: It supporter

hubs and switches.

Tasks: Installation, maintenance and implementation of servers and

Network skills: TCP/IP

operating systems in different companies.

protocol, DHCP, DNS,

WAN, LAN.

2008 - 2010 Ministry of Industry in Castellón

Users support: Pc,

Position: It supporter

laptop, printer,

Microsoft Exchange Tasks: Upgrading, configuration and maintenance of servers for the

Server, VPN. Institution?s employees and providing support to users.

Hardware replace and

configuration: 2007 - 2007 Servef

Motherboard, CPU, Position: Help desk

cooler, graphic card, ram

Tasks: Supporting new users to use Autoservef in the local employment

memory.

office.

Graphic Edition

Education

Software: QuarkXPress,

InDesign, Photoshop.

Microsoft Office tools:

Word, Excel, 2001 - 2006 Bachelor Degree in Computer Science Engineering

PowerPoint. UPV (Universidad Politécnica de Valencia)

Certificates

Languages:

English: Proficient.

2010 - 2011 MCSA

Spanish: Native.

AZPE Informática, Microsoft Training Center.

Catalan: Native.

2009 - 2010 Web 2.0

Danish: Basic.

Organisation providing education: CESDE. 240 hours of study.

Contact this candidate