Customer Service Sales
Resume:
Tonetta Hardekopf
WWW.Linkedin.com/in/tonettahardekopf
***** ***** *** ***** 612-***-****,
Rogers, MN 55374
*************@*****.***
Summary of Qualifications
Highly experienced Production Planner accustomed to working in a fast paced
environment. Possess strong multitasking, organizational, and problem
solving skills with a proven record of consistently meeting objectives.
Recognized as knowledgeable, competent, efficient and computer literate
(Microsoft Works, Outlook, IFS ERP).
Professional Experience
Minco Products Inc. Fridley, MN
1985 - 2013
Senior Planner, Flex and Sensors Business Units 2009 -
2013
Managed the Rigid Flex, Multilayer and Flex Coil product lines in Flex B.U.
and the Thermal-RibbonTM, Stator winding RTD Sensors, Tip-sensitive Probes
and Miniature Babbitt Bearing Sensors in the Sensors BU.
Quoted and managed lead times for finished goods. Set-up planning data
for inventory parts and work with Engineering to make sure standards at set
properly.
Led cooperative effort with Sales and Customer Service to set-up blanket
orders with safety stock requirements along with a release schedule to
manage inventory efficiently both on our and their end.
Created production schedules for inside and outside work centers to insure
expectations are met as well as communicating at all levels. Coordinated
key players when a problem arises that effects the schedules and facilitate
changes.
Participated with "New Product Teams" to develop an effective product
launch plan for new models as well as monitored and tracked the project
through completion.
Coordinated with Engineering to flow down change orders to the production
floor and implemented the changes to inventory. Liaison with Material
Coordinators, Customer Service and Engineering to overcome issues and
concerns regarding customer requirements.
Entered and monitored planning data to insure inventory levels were managed
to obsolesce. Set-up reorder points, min/max settings, and shelf life
testing & purging policies for inventory. Monitored inventory levels of
raw, semi-finished and finished goods and directed monthly purging
practices.
Ensured customers were notified of any concerns related to their orders and
deliveries.
Planner II & Production Control Supervisor, Flex Business Unit,
1997 - 2009
Supervised the Engineering Secretaries, Production Schedulers, Inventory
Controllers & the Clerical Staff for the Flex Division.
Quoted and managed lead times for the Flex Production Department. Monitored
& maintained practices that ensured customers were notified of delays in
shipments. Worked with Sales to bring in orders that fit our production
constraints.
Tonetta Hardekopf 612-***-****
Page 2
Operated under contracts that used customer portals, MRP, forecasts and or
various types of min/max and safety stock requirements. Regularly met with
Sales and the Buyers to best assess their needs and come up with a plan
that would work for all involved.
Played a key role with engineering to establish procedures and metrics
associated with the Flex Manufacturing
Strategically worked with the Production Manager to identify capacity
constraints, determine overtime requirements, and staffing requirements.
Authorized all the ordering for the Flex Stock Room. Set up the reorder
points, min/max settings, shelf life testing policies and yearly blanket
orders. Worked closely with the Logistics Team to insure orders were
picked and packed based on customer requirements.
Expeditor, Production Scheduler & Inventory Controller Flex Division
1990 -1997
Started out as an Expeditor and was quickly enlisted to schedule repetitive
jobs for prestigious customers. In 1991 was also assigned the Inventory
Controller responsibility as well. Successfully performed all three roles
over this period of time.
Section Leader Flex Production Area Second shift, Production Group Leader
Flex Coils Area
1985 -1990
Section Leader Flex
Managed the Second Shift Production Group consisting of eight work cells.
Responsible for training, supervising and coordinating between shifts.
Consulted with Planners in order to meet schedules and coordinate material.
Communicated with the Section Leaders on First Shift in order to level out
the work load and authorize overtime if needed.
Second shift, Production Group Leader, Flex Coils Area
Managed a Work Cell consisting of an average of 10-12 employees in a rapid
growing product line. We built Flex Coils from start to finish. Responsible
for training, supervising and coordinating between shifts. Worked with
Production Control to meet schedules and coordinate material.
Education: Major - Business Management
Golden Valley Lutheran College, North Hennepin Community College, Anoka
Ramsey MN GPA: 3.5
Additional Training
2005-2008 APICS, MN
Courses: Scheduling in a Job Shop Environment, Intro to Materials
Management, MRP Basics, Inventory Education & Discussion, Completing the
Material Management, Basics of Supply Chain Management, Fundamentals of
Planning, Execution & Control of Operations, Master Planning of Resources
2005- 2006 LEAN Training, North Hennepin, Anoka Ramsey, AME, MN
Courses: LEAN Training Introduction to LEAN Thinking Lean/Six sigma
Overview POLCA- An alternative to Kan Ban for Low-volume of Customer
Engineered Projects
1985-2009 Supervision & Management Training
Leadership Training Motivation & Productivity, Human Relations in Business,
Leadership & Ingenuity gets the Job done, Training, Change Cycle Workshop,
Myers-Briggs Workshop for Work Groups and Project Management through
Spenser, Shank, Capers & Associates
Contact this candidate