Sales Customer Service
Resume:
Rochelle Bertz
Berkey, Ohio ***04
419-***-**** / **************@*****.***
Professional Summary
Polished, Professional and Metrics driven full life cycle recruiter with a commitment to client service and
creative recruitment. Proven record of successfully locating, attracting and closing top candidate talent,
with a special emphasis on hard-to-fill positions. Build and manage candidate relationships to ensure a
consistent talent pipeline. Proven ability to self-manage multiple positions by sourcing, screening,
qualifying, coordinating interviews, negotiating, and closing candidates while maintaining a positive
attitude and a sense of humor.
Core Competencies
Full Life Cycle Recruiting Compensation/Benefits
Recruitment Strategy Recruitment Metrics Analysis
Employee Relations Project & Process Management
Professional Experience
Contract Corporate Recruiter
July 2013 – October 2013 Endevis (Onsite NAMSA) Sylvania, OH
Corporate Recruiter Responsible for: Full life Cycle Recruitment of Directors, Medical Research
Managers (Clinical, Data, Quality and Validation), Medical Research Data Associates, Project Managers,
SR Customer Service Representatives and Quality Engineers in a medical research organization
accelerating product development through integrated laboratory, clinical research, consulting, education
services and sterility assurance products.
Achievements: Filled 8 open positions in 9 weeks and received a service award from Endevis
• Proactively interface with Hiring Managers to obtain job orders through Staffing Consultations,
and disposition candidates through Data Integration Meetings and coach throughout the hiring
process (i.e. Top Grading Interview Guides & Salary Negotiations)
• Strategically plan Recruitment Process - sourcing, screening and interviewing to offer and
negotiation of salary and benefits to placement
• Utilize effective networking methods, industry leads, Internet sources, key contacts, candidate
targeting, employee referral program, cold calling, client/colleague and relationship building
• Maintain candidates in Taleo applicant tracking system, utilizing effective measurement and
tracking systems to evaluate results
Corporate Recruiter
September 2012– July 2013 LTCCORP, Maumee, OH
Corporate Recruiter Responsible for: Full life Cycle Recruitment of Global Direct Hire and Contract
Employees (i.e. Construction: Crew, Electricians, Foremen, Managers, Project Managers, Schedulers and
Superintendents - Mechanical Engineers, Project Controls Managers, Proposal Managers, Quality
Managers and Site Safety & Health Officers) in general construction, environmental, and energy services
to federal and municipal government agencies, and the oil & gas industry.
Achievements: Filled Director of Finance Dubai and Director of Health and Safety Maumee Roles
• Proactively interface with Hiring Managers to obtain job orders
• Strategically plan Recruitment Process - sourcing, screening and interviewing to offer and
negotiation of salary and benefits to placement
• Utilize effective networking methods, industry leads, Internet sources, key contacts, candidate
targeting, employee referral program, cold calling, client/colleague and relationship building
• Maintain candidates in Taleo applicant tracking system, utilizing effective measurement and
tracking systems to evaluate results
Contract Corporate Recruiter
June 2011 to September 2012 Renhill Companies (Onsite LTCCORP), Perrysburg, OH
Responsible for: Full life Cycle Recruitment of Direct Hire and Contract Employees (i.e. Electrical
Designers, Manufacturing Engineers, Mechanical Engineers, Project Managers, Product Designers,
Quality Engineers and Structural Engineers) in Manufacturing and Construction related industries.
Achievements: Filled Multiple Construction Roles (i.e. Supervisors, Engineers and Electricians)
in Iraq and Afghanistan
• Proactively interface with Account Managers and Hiring Managers to obtain job orders
• Strategically plan Recruitment Process - sourcing, screening and interviewing to offer and
negotiation of salary and benefits to placement
• Utilize effective networking methods, industry leads, Internet sources, key contacts, candidate
targeting, employee referral program, cold calling, client/colleague and relationship building
• Maintain candidates in TempWorks/Taleo applicant tracking systems, utilizing effective
measurement and tracking systems to evaluate results
• Address and settle employee grievances
• Manage and maintain highly confidential personnel and corporate records
Contract Corporate Recruiter
August 2010 to June 2011 PeopleLink Staffing (Onsite Actuant Corporation), Remote Home Office
Responsible for: Full life Cycle Recruitment of Direct Hire Actuant Employees (i.e. Buyers, Engineering
Leaders, Finance Leaders, Materials Managers, Marketing Managers, Planners and Schedulers) in
energy related industries, highly engineered positions and motion control systems.
Achievements: Filled multiple difficult to fill positions
• Proactively interface with Global Talent Acquisition Team and Hiring Managers to obtain job
orders
• Strategically plan Recruitment Process - sourcing, screening and interviewing to offer and
negotiation of salary and benefits to placement
• Utilize effective networking methods, industry leads, Internet sources, key contacts, candidate
targeting, employee referral program, cold calling, client/colleague and relationship building
• Maintain candidates in TempWorks and OpenHire applicant tracking system, utilizing effective
measurement and tracking systems to evaluate results
Staffing Manager/Technical Recruiter
February 2006 to August 2010 Bartech Group, Remote Home Office
Responsible for: Supporting 60 + Contract Employees and Full Life Cycle Recruitment of Contract
Employees (i.e. Analyst, Call Center, Engineering, Executive Level Clerical, Finance, HR, IT,
Management, and Purchasing) in the Aerospace, Automotive, Energy, Health Insurance, Telecomm and
Utilities industries.
Achievements: 2009 On Target Winner - 2008 Silver Level Presidents Club - 2007 Platinum Level
Presidents Club
• Proactively interface with Hiring Managers to obtain job orders
• Strategically plan Recruitment Process - sourcing, screening and interviewing to offer and
negotiation of salary and benefits to placement
• Utilize effective networking methods, industry leads, Internet sources, key contacts, candidate
targeting, employee referral program, cold calling, client/colleague and relationship building
• Address and settle employee grievances
• Manage and maintain highly confidential personnel and corporate records
• Maintain candidates in Bullhorn (ATS) applicant tracking system, utilizing effective measurement
and tracking systems to evaluate results
• Function in a strict metrics driven environment - held accountable for orders, screens, submittals,
shortlists, Interviews, and Placements
Staffing Coordinator & Recruiter
November 2004 to December 2005 InteliStaf Healthcare, Toledo, OH & Atlanta, GA
Responsible for: Hospital & Nursing Home Healthcare Recruiting and Staffing (i.e. RN’s, LPN’s, Speech &
Physical Therapists, and CNA’s)
Achievements: Promoted from Staffing Coordinator to Recruiter - Consistently exceeded recruitment &
staffing goals
• Consulted with the nursing managers to find out needs of nursing staff
• Reviewed resumes, checked academics, administered tests and conducted interviews
• Prepared recruiting program according to the needs of general hospital/nursing homes and
specialized qualifications for the vacant positions
• Developed advertising for professional journals and newspapers for experienced personnel
Partner/Business Development Director
March 2001 to June 2005 Technology Advisors, Perrysburg, OH
Responsible for: All Business Operations/ Business Development
Achievements: Increased business by 70% - Secured additional markets of Banking, Law, Security,
Medical and Non-Profit
• Determined the strategic plans and policies of the company
• Sold IT Services, Hardware, and Software - In-depth knowledge of negotiation, sales presentation
and closing activities
• Set and exceeded monthly and yearly sales objectives, provision of competitive information, and
regular sales forecasts
• Networked extensively with clients to build successful business to business relationships (i.e.
Perrysburg Chamber of Commerce, TAHRA (Toledo Area Human Resource Association), WEN
(Women’s Entrepreneurial Network), and ITANO (IT Association of Northwest Ohio).
• Member/Board Member Perrysburg Rotary- Member Perrysburg Park and Recreation Committee
– Graduate Perrysburg Citizen’s Police Academy – Volunteer Probation Officer/Wood County
Outside Sales & Recruiter
Projects: January 2000 to February 2001 Supplemental Staffing & NSS, Toledo & Findlay, OH
Responsible for: Sales and Recruitment
Achievements: Successfully staffed very large General Labor Projects
• Developed and implemented sales and recruiting strategies
• Landed, serviced and maintained accounts
• Facilitated employee training
Education
Georgia Southern University, Statesboro, Georgia
Earned credits towards a Bachelor of Arts Degree
Technical Proficiency
Microsoft Office 2003 (Excel, Word and PowerPoint)
ATS – Bullhorn, Goldmine, Taleo, TempWorks and OpenHire
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