Procurement, Management, Customer Service
Resume:
Cynthia Lynn Stapleton
***********@*****.*** C - (419) 308-
9196
Senior Management Executive
Cross-Functional Experience ~ Proven Leadership Skills
Executive offering extensive and successful general management experience
with responsibility for multiple departments and locations. Experienced in
developing leading and retaining talented individuals while expanding
business scope, increasing revenues, developing international sourcing and
ensuring operational efficiencies. Areas of direct involvement include:
Strategic Planning Employee Development Team
Leadership & Collaboration
Profitability Improvement Productivity Enhancement Process
Improvement
Marketing Communications Sales Management Excellent
Communication Skills
Professional Experience
Fresh Perspectives Consulting 2013 -
present
A Principal for Fresh Perspectives Consulting. Fresh Perspectives
Consulting provides Management Consulting Services.
GreenLine Foods/Apio, Bowling Green, OH 2001- 2013
Nationwide Fresh Vegetable Company - $400 million in sales
Vice President (7/09 - 8/13)
General Manager (3/05 - 6/09)
Director of Strategic Services (11/04 - 03/05)
Customer Service Manager (7/01 - 11/04)
Currently provide leadership and strategic direction for the departments of
raw materials, customer service, quality, strategic affairs and food
safety. Develop departmental objectives, metrics and monitor performance.
. P & L responsibility for $40 million in raw material which is
approximately 60% of operating costs.
. Responsible for managing and leading logistics, operations,
manufacturing, procurement, distribution facilities, IT, quality, food
safety and customer service during tenure with the company.
. Created a marketing strategy and sales forecasts for Foodservice
segment providing record sales.
. Exceeded performance metrics earning 100% incentive bonus every year.
. Actively participated at a senior level in the sale of the company on
two (2) separate occasions.
. Led and continue to lead integration and acquisition activities
meeting or exceeding deadlines.
. As part of Senior Management team participated in all quarterly Board
Meetings and monthly Board business performance reviews as well as
making strategic decisions for the company.
. Successfully negotiated raw material contracts with largest growers
and avoided cost increases for 3 years despite higher seed, fuel and
regulatory costs for growers.
. Ensured high quality, consistent supply of incoming raw materials and
expanded raw material supply chain for core product to cover 10 states
and 4 areas in Mexico and Central America.
. Instituted new industry-wide GAP practices across all growers and
gained compliance with all standards and certifications.
. Achieved 100% Global Food Safety Initiative compliancy in all
production facilities working cross functionally with Operations
leadership and Executive Management.
. Drive customer satisfaction and loyalty through legendary customer
service achieving customer retention during unavoidable supply
disruptions.
Dillin Corp., Perrysburg, OH 1999-
2001
Marketing Specialist
. Created marketing materials and communications including a new in-
house company brochure. These materials were instrumental in
acquiring new accounts.
. Responsible for development and monitoring of overall marketing
support systems including market research, sales forecasting and
resource planning.
. Coordinated company events and promotional activities.
Marathon Special Products, Bowling Green, OH 1997-
1999
Account Representative
. International and US sales
. Prospecting
. Telemarketing
. Marketing
Labelon, Canandaigua, NY 1987 -
1997
Office Products Company - $60 million in sales
Regional Sales Manager
. Managed 36 manufacturer's representatives, internal sales and customer
service staff.
. Directly responsible for managing a $5 million dollar territory on the
West Coast.
. Negotiated contracts with national trade show vendors and suppliers
resulting in an overall trade show budget reduction of 41%.
. Managed a $2,000,000 advertising budget
. Consistently exceeded sales goals and objectives established by the
senior sales staff.
. Managed and coordinated all company events, sales meetings and trade
shows
Education
Bachelor of Science in Business Administration
State University of New York, at Brockport, Brockport, NY
Professional Training / Seminars
Total Quality Management, DOT Compliancy, Microsoft Office, Pagemaker,
Photoshop, Powerpoint, Communication Skills for Women Supervisors,
Professional Business Writing Skills Seminar.
Software Proficiency
Microsoft Office, Word, Excel, Outlook, Powerpoint, Lotus Notes, Publisher,
Access, Adobe Pagemaker, Photoshop, D-Base IV, ACT 4.0, Scanning, Internet
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