Customer Service Sales

Victor Bouloute

**** ******* ****

Decatur, GA **035

Cell Phone: 404-***-****

Email: ***********@*****.***

Summary of Qualifications:

. 3+ years UI/UX design experience.

. Solid knowledge of working across a variety of browsers.

. Front-end development skills (HTML/CSS/JavaScript).

. 3+ years of professional web development experience.

. Demonstrated proficiency in Python and Django.

. Experience designing UX solutions that span multiple devices.

. Proficient in Adobe Photoshop.

. Created wireframes, storyboards, and prototypes during the

design process with Balsamiq, Axure, and Invision.

. Familiarity with user research and usability testing.

. Keen sense of visual design and ability to inspire others with

fresh, engaging designs.

. Experience developing in an agile development process.

. Understanding of responsive web site development and mobile.

. Proven skill in verbal and written communication and comfortable

with pitching ideas.

. Proficiency in analytical thinking and problem solving.

. Ability to handle simultaneous small projects in a fast paced

environment.

. A self-starter and able to work independently.

Professional Experience:

Miyou Inc- 05/01/2013- 4/15/2014

Founder/CEO of Miyou, Inc. Manage all frontend and backend systems &

processing. Define and implement the software methodologies/tools. Build

prototypes for product validation and participate in customer research. Use

web technologies to develop and maintain the company's platform.

Responsible to lead rapid development team to the completion of design and

development under aggressive timelines.

Privee Cam - 10/11/2011- 04/24/2013

I worked with my technical co-founder to define product requirements and

create specs. I identify, analyze and prioritize new features for the

mobile app. Assist in the development of the product and continually worked

to improve the user experience based on customer research, feedback, and

performance. Help build and iterate throughout the product lifecycle from

conception to development to launch, and post launch. Design and innovative

product features with the goal of improving customer acquisition,

retention, and monetization. Created an effective documentation and

communication of interaction design, via wireframes and, mockups.

Lowe's Home Improvement - 10/03/2011- 10/17/2012

I was responsible for providing superior customer service and driving sales

and margin in alignment with the financial plan of the retail store. Greet

and acknowledge all customers in a friendly, professional manner and

provide quick, responsive customer service. Made sure that the department

were accurate and efficient at receiving and stocking of inbound freight. I

also operated cash register, processing customer payments, helped bagging

customer goods.

FRS College Intern - 05/10/2011- 09/24/2011

Part of a two man team to provide a superior experience to all of our

valued customers and meeting individual and team sales goals. Initiate

contact and engage targeted distributors in the region. Establish

rapport/credibility with store personnel throughout the Atlanta metro area.

Efficiently and accurately facilitates the movement of product from the

receiving area and stocks the product on shelves including facing, cleaning

and rotating the items. I also was responsible for engaging customers in

conversation to understand their needs and objection and presented

merchandise and detailed information on features and benefits.

I.T assistant for Information Technology Department for Benedict College -

10/14/2007-05/15/2008

I delivered technical solutions through one-to-one communication over email

and phone gave staff members and students an effective providing a world-

class user experience. Identify product defects and recommend possible

workarounds, patches, and/or upgrades. Assists the department head with the

duties and installs hardware and software. Provide users with assistance in

working in specific applications from basic issues with troubleshooting to

all other escalating problems.

Education:

University of West Georgia

Bachelor of Business Administration-

Management Info Systems

Community Involvement:

United Way of the Midland

1800 Main Street Columbia, SC 29201

Contact this candidate