Customer Service Application
Resume:
Karl Haynes
Unit ***
Tampa, Florida 33611
**********@*****.***
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** ***** ** ******** ********** Administration experience, over 5 of which
have been as a Certified PeopleSoft Installer,
Such experience encompasses upgrading PeopleSoft Applications and
Infrastructure as well as implementing PeopleSoft Applications and
Infrastructure. Worked as a DB2 Applications programmer, Database
Administrator and DB2 Systems Programmer on the entire life cycle of
several projects. Participated in Lead role for implementations of several
technical infrastructure projects for large financial institutions, Utility
companies, Manufacturers of Industrial Gases and Electrical Circuitry
Manufacturing, Universities and the Federal Government
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PeopleSoft: Peoplecode, SQR, Data Mover, Server Administration,
Certified Installer, PeopleSoft Administrator,
Upgrade Specialist
Databases: DB2 UDB for AIX, DB2 for OS/390, SQL Server
Operating
Systems: zOS/390, Windows, Unix
Programming
Languages: Cobol
Technical
Training: Server Administration, Installer Bootcamp, PeopleTools I
and II
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Minimum Background Investigation (MBI - Internal Revenue Service)
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Standard Duties:
. Database Administration
. Application Server Tuning
. Web Server Tuning
. Tools and Application Upgrades
. Tools and Application Installs
. Systems Architect
. GTM, LTM VIP and WIP configuration on F5 BIGIP
. Accellion Secure File Sharing Installation and Administration
KRH Solutions Inc - Client: Target Corp., Minneapolis, MN, 07/06 - Present
PeopleSoft Infrastructure/Upgrade Consultant - HRMS, Portal - Retail Store
. Recently completed a Tools 8.50.21 upgrade of HRMS 8.9 and Enterprise
Portal 8.8 which included participation in an HRMS 9.1 MP2 ML and Portal
application upgrade.
. Working with another PeopleSoft Admin to transition current PeopleSoft
Unix components (application server and web servers to container/zoned
based Solaris boxes.
. Responsible for the technical infrastructure for the upgrade of HRMS 8.9
and Portal 8.8 on a DB2 for OS390 platform for a major retail store.
. Responsible for implementing, upgrading and applying fixes for HRMS, and
Portal.
. Configured PeopleSoft Environment Management Hub for Change Assistant and
Performance Management
. Configured and maintained the Application Servers, Web Application
Servers and Batch Process Schedulers on UNIX and NT domains as well as
the OS390 Process Schedulers.
. Tools 8.45 to 8.47 upgrade; Tools 8.47 to 8.49 upgrade; Tools 8.49 to
8.50 upgrade; Application HRMS 8.8 to HRMS 8.9 MP1 ML upgrade.
. Currently one of the two PeopleSoft Infrastructure Leads on the HRMS 9.1
MP2 ML upgrade for both development and production environments.
KRH Solutions Inc - Client: Florida A&M University, Tallahassee, FL, 04/04
- 07/06
PeopleSoft Infrastructure Consultant - Financials, Student Administration,
HRMS, Portal - Education
. Responsible for the technical infrastructure for the
implementation/upgrade of HRMS, Student Administration, Financials/SCM
and Portal on an AIX DB2 for UDB 7.x and 8.x platform for a state
university.
. Responsible for implementing, upgrading, applying fixes, application
messaging and performance tuning for various versions of PeopleTools,
HRMS, Student Administration, Financials/SCM and Portal. (Applications
8.0 to 8.9)
. Configured PeopleSoft Environment Management Hub for Change Assistant and
Performance Management
. Configured and maintained the Application Servers, Web Application
Servers and Batch Process Schedulers on UNIX and NT domains.
. Tools 8.20 to 8.46; Application upgrades.
. Responsible for Performance Tuning - Application Server and web
application servers (both single and managed web application servers).
Weblogic versions are 5.1, 6.1, 8.1 SP1, 8.1 SP2 and 8.1 SP3.
. Responsible for maintaining a total of approximately 50 complete
PeopleSoft domains (HRMS, Student Administration, Financials/SCM and
Portal).
. Currently the sole PeopleSoft infrastructure support for both development
and production environments.
PeopleSoft Inc., Boston, MA, 06/01 - 03/04
PeopleSoft Infrastructure Lead - Financials 8.4 - Government
. Responsible for the technical infrastructure for the
implementation/upgrade of CRM 8.0 on an OS/390 - DB2 platform for a
federal government agency.
. Responsible for a team of System Administrators and DBAs for the support
of the existing environment and the direction for the PeopleSoft upgrade.
. Worksite is in the Washington, D.C. metro area.
Senior Technical Infrastructure Consultant (Implementation) - Financials
8.4 - Government
. Responsible for the technical infrastructure for the implementation of
Financials/SCM 8.4 on an OS/390 - DB2 platform for a major mass transit
company.
. Responsible for the successful implementation, application of PeopleTools
and Financials/SCM 8.4 application fixes, performance tuning, project
migrations and establishing the multi-database development environment.
. Responsible for successful installation of the evaluation copy of the
Financials/SCM 8.4 application and all the 3rd Party software on the
client's Windows2000 server.
. Configuring and maintaining the Application Server and Batch Process
Schedulers on UNIX, OS/390 and NT domains.
. Tools 8.4 to 8.4.09 and 8.42; Application upgrades.
. Responsible for Performance Tuning - Application Server and database
. Installed DB2 Connect EEE, DB2 Connect PE, Net Express 3.1 Cobol Compiler
(Unix), Merant Cobol Compiler (Windows), DB2 Performance Monitor for
Version 7 DB2 for OS/390
Database Administrator (Implementation) - HRMS 8.0 (SP1) and HRMS 8.3 -
Education
. Responsible for the technical infrastructure for the implementation of
HRMS 8.0 (SP1) on an AIX/UDB platform for a major university.
. Responsible for the successful implementation, application of PeopleTools
and HRMS 8.0 (SP1) application fixes, performance tuning, project
migrations and establishing the multi-database development environment.
. Successfully worked with the client to upgrade the HRMS 8.0 (SP1)
application to HRMS 8.3, which is the latest release of the HRMS
application.
. Works with client technical team to develop disaster recovery procedures
and post-production support procedures.
. Configured and maintained the Application Server and Batch Process
Schedulers on both AIX and NT domains.
. Responsible for Tools and application upgrades
Siemens Energy & Automation, Alpharetta, GA, 9/99 - 05/01
DB2 Systems Programmer and Database Administrator
. Responsible for DB2 system upgrades/installations and maintaining
Maintenance levels using SMP/E.
. Participated in and/or performed disaster recovery, adhoc table
unloads/loads, performance tuning, EXPLAIN review, physical model design,
creation/maintenance of new/existing application database objects.
. Additional responsibilities include 24-hour pager support for existing in-
house DB2 application databases.
First Union National Bank, Charlotte, NC, 5/97 - 09/99
DB2 Database Administrator
. Supported major banking applications in a telecommuter capacity while
performing Database Administrator functions.
. Managed several applications on multiple DB2 production and test
subsystems.
. Responsible for disaster recovery, ad-hoc table unloads/loads,
performance tuning, EXPLAIN review, physical model design,
creation/maintenance of new/existing application database objects.
. Additional responsibilities again included 24-hour pager support for
existing in-house DB2 application databases.
First Union National Bank, Charlotte, NC, 10/94 - 4/97
Technical Leader
. Supervised/Managed the workload of a programming staff.
. Worked with several Banking business units, namely, Application Handling,
Accounting, Credit Policy, Marketing, Statement Processing, Card
Production, Collections, and Customer Service.
Systems & Programming Consultants Charlotte, North Carolina, 11/92 - 9/94
Systems Consultant
. Responsible for numerous development related tasks for the Revolving
Credit Division of a major financial institution.
. Redesigned workflow for merchant processing.
. Automated Convenience Check Ordering process.
. Re-engineered/ developed numerous business functions. Managed the
Revolving Credit Image project which uses object-oriented GUI technology.
Andersen Consulting/Accenture New York, NY, Stamford, CT & Charlotte, NC,
10/88 - 10/92
Consultant
. Responsible for information procurement, preliminary system design,
detailed system design, application programming, database design and
programming supervision.
. Supervised a team of programmers in the installation of a National
Logistics System for a major manufacturer of Industrial Gases. The system
utilized client server technology, using Presentation Manager on IBM PCs
for graphics and the IBM 3090 for transaction processing. Technical
environment also included PL/1, COBOL, REXX, JCL and DB2.
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Virginia Commonwealth University, Richmond, VA
B.S. Business Information Systems
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. Senior Infrastructure Consultant, KRH Solutions Inc., Minneapolis, MN
07/06 - Present
. Senior Technical Infrastructure Consultant, KRH Solutions Inc.,
Tallahassee, FL 04/04 - 07/06
. Senior Technical Infrastructure Consultant, PeopleSoft Inc., Boston, MA,
06/01 - 03/04
. DB2 Systems Programmer and Database Administrator, Siemens Energy &
Automation, Alpharetta, GA, 9/99 - 05/01
. Database Administrator, First Union National Bank, Charlotte, NC, 5/97 -
09/99
. Technical Leader, First Union National Bank, Charlotte, NC, 10/94 - 4/97
. Systems Consultant, Systems & Programming Consultants Inc., Charlotte,
NC, 11/92 - 9/94
. Senior Staff Consultant, Arthur Andersen & Co., Andersen Consulting,
Stamford, CT/ Charlotte, NC, 5/90 - 10/92
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. Department of Education
. GlaxoSmithKline
. Union Carbide
. Carolina Power & Light
. First Union National Bank
. Raytheon Corporation
. Siemens Energy & Automation
. Columbia University
. Massachusetts Bay Transportation Authority
. Wachovia Bank Corp.
. Internal Revenue Service
. New York State Teachers' Retirement System
. Florida A&M University
. Target Corporation
Education
Work Experience
Background
Security Clearance
Work History Summary
Technical Skills
Customers
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Karl Haynes 2
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