Customer Service Representative
Resume:
Stefanie H Prejean
Phone: 505-***-****
*******@*****.***
Objective
My objective is to obtain a position as a customer service representative or clerical assistant learning about
a new field and having more one-to-one interaction with customers. My objective is to use the skills I have
developed to move to a trainer and/or management position.
Ability Summary
I have had many years experience as a dedicated, professional customer service representative,
addressed the needs of customers, listened to their concerns and provided needed information to
customers, taking inbound calls and sending as well as requesting information from members. I have typing
skills and experience using Microsoft Word. I have also had cash handling experience.
Employment History
Customer Care Representative (CCR)
09/1990 - 12/2013 United HealthCare 8200 San Pedro NE, Albuquerque, NM
providing information to members, taking inbound calls, sending letters to members requesting needed
information
Education and Training
Issuing Location Qualification Course of
Institution Study
CNM Albuquerque, 1 Year of College or a Technical or Vocational liberal arts
NM School
UNM Albuquerque, 1 Year of College or a Technical or Vocational liberal arts
NM School
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
Honors & Activities
I have received several awards for attendance and quality during my years of experience as a Customer
Service Representative. I have received recognition for dedicated service addressing the needs of internal
and external customers and have actively participated in team meetings.
Additional Information
Detailed References
Jacob Hays
Amec
Personal reference known for 3 year(s).
Lisa Trautwein, Homemaker
Personal reference known for 16 year(s).
Contact this candidate