Customer Service High School

Jennifer Riffe

Patient Service Specialist - OhioHealth Urgent Care

**** ******** **** - *******, ** 27604

***********@*****.*** - 614-***-****

To obtain a position that allows me to demonstrate my array of skills.

Work Experience

Patient Service Specialist

OhioHealth Urgent Care

-

Dublin, OH

July 2012 to Present

Key Roles: Provide excellent customer service to each patient; register patients; set appointments; collect

payments; research insurance information; answering phones; help with rooming patients when asked.

Team Member

Taco Bell

-

Columbus, OH

April 2012 to July 2012

Key Roles: Take payments; provide each customer with a positive experience.

Advanced Tech Representative

Dish Network

-

Hilliard, OH

April 2008 to February 2012

Key Roles: Provide great customer service to each customer; explain billing; telecommunication; navigate

through and utilize computer programs to assist customers.

Accomplishments: Promoted to an advanced position based on statistics and tenure, chosen to be a part

of Dr. Dish (Advanced Technical Support).

Education

Hondros College of Nursing -

Westerville, OH

2013 to 2014

General Education Program

Hilliard Darby High School -

Hilliard, OH

2002 to 2006

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