Sales Service

KEITH SHIELDS

*** ***** ***** *******-*****, North Carolina, 27103 United States 336-***-**** ********@*******.***

PROFESSIONAL EXPERIENCE

WENDYS, HIGH POINT, NORTH CAROLINA UNITED STATES

Crew Leader, Oct 2009 – present

Serve customers in eating places that specialize in fast service and inexpensive carry-out food.

Accept payment from customers, and make change as necessary.

Clean and organize eating, service, and kitchen areas.

RJ WHITSETT RESIDENTIAL SERVICES, BROWN SUMMIT, NORTH CAROLINA UNITED STATES

Relief Staff, Sep 2006 – Jul 2007

Maintain confidentiality of records relating to clients' treatment.

Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop

insight into themselves or their relationships.

Develop and implement treatment plans based on clinical experience and knowledge.

SEARS, WINSTON-SALEM, NORTH CAROLINA UNITED STATES

Sales Associate, Nov 1997 – Jul 2007

Quote prices, credit terms, or other bid specifications.

Answer customers' questions about products, prices, availability, or credit terms.

Negotiate prices or terms of sales or service agreements.

EDUCATION

WINSTON-SALEM STATE UNIVERSITY, WINSTON-SALEM, NORTH CAROLINA UNITED STATES

Master of Arts in Special Education, May 2013

NORTH CAROLINA A&T STATE UNIVERSITY, GREENSBORO NORTH CAROLINA, NORTH CAROLINA

UNITED STATES

Bachelors Of Science in Journalism and Mass Communications, May 2006

FORSYTH TECHNICAL COMMUNITY COLLEGE, WINSTON-SALEM, NORTH CAROLINA UNITED STATES

Associates Degree Of Liberal Arts, May 2002

ADDITIONAL SKILLS

Technical Work

Using Computers

Taking Personal Responsibility

dependable

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