Customer Service Sales

Christina M. Grayson

**** **** ******* ****** ************, PA 19140 Cell 267-***-**** Email: **************@*****.***

PROFILE

* Hard working, results-oriented, disciplined, punctual and consistently meet deadlines.

* Takes initiative and excel at multi- tasking or in a fast-paced environment.

* Persistent, exceed expectations, excel at problem solving and able to prioritize tasks

OFFICE SKILLS

Microsoft Windows 2000/XP/Windows 7 Microsoft Word

Power Point Filing

Data Entry Internet Explorer

WORK EXPERIENCE

Sales Associate Plymouth Meeting, P.A September 2013-Present

DSW Inc.

* Customer Service

* Meet store goals

* Assist with closing store

* Have focus groups

* Shoe checks

Freelance Makeup Artist

* Travel within 50 miles Philadelphia, P.A July 2011- Present

* I use different brands

* Leave customers satisfied

Cosmetologist Philadelphia, P.A May 2013-August 2013

Simply Style

* Hair

* Makeup

Sales Associate

Rainbow Shops Inc. Philadelphia, PA February 2010 – July 2012

* Resolve escalated customer service issues

* Plan, assign, and monitor work tasks

* Identify different strategies for improvement of service

* Meet store goals

* Assist with opening/closing store

Sales Associate

Dots Inc. Philadelphia, PA June 2009 – December 2009

* Have focus groups on better customer service

* Manage loss prevention

* Display a positive attitude towards customers

* Help process transactions

* Assist with opening/closing store

Sales Associate Philadelphia, PA

Burlington Coat Factory October 2008 – April 2009

* Service existing customers with product knowledge

* Cashier helper

* Resolve in-store customer issues

* Assist with opening/closing store

EDUCATION

American Beauty Academy Philadelphia, PA 03/2012

Cosmetology Certificate

Paul Robeson High School for Human Services Philadelphia, PA 06/2010

High School Diploma

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