Customer Service Sales

Duwan P. Clark

E: **************@*****.*** M: 702-***-**** Las Vegas, NV 89145

Customer Service Consultant & Specialist

Meticulous Customer Consultant, who undertakes complex assignments, meets tight deadlines and delivers superior

performance. Possesses practical knowledge in business services and client retention. Applies strong problem solving

and consultative skills to provide world class customer experiences. Operates with a strong sense of urgency and thrives

in a fast paced setting.

Core Competencies:

Customer Service Client Relations Data Entry Project Management Consultation Strategic Planning Store

Management Graphic Design

Professional Experience

FedEx Office Las Vegas, NV 2011 – Present

One of the largest global corporations, providing customers and businesses worldwide with a broad portfolio of

transportation, e-commerce and business services.

Customer Consultant

Prepares complex business oriented projects for multi-million dollar corporations, small business and private individuals

by consulting with them and interpreting their marketing needs. Supports the increase of year over year’s sales, client

retention and customer satisfaction. Adheres strictly to all company policies and protocol.

• Promoted to Center Specialist within first year of employment

• 2x Beacon Award Nominee

• 1x “Product of the Month” winner

Canyon Gate Marketing Las Vegas, NV 2011 – 2011

A small but prominent pharmaceutical company that produces a portfolio of medicines that support wellness and

therapeutic recovery.

Customer Specialist

Responsible for managing client accounts and generating additional sales that exceed company standards. Utilizes in-

house client management software to provide support for the account management activities.

• Within first three week in the organization, took on and organized one of the company’s largest clients

• Increased sales by creating a more efficient process to obtain leads

• 4x “Salesman of the Week” winner

Education

Diploma (3.3 GPA)

Mojave High School Las Vegas, NV 2003

Technical Skills

Proficient in Microsoft Office: Excel Word Power Point Outlook

Adobe Software: Photoshop Illustrator in – house proprietary software

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