Customer Service Manager

**** ****** **

Riverdale, GA *****

678-***-**** cell

**************@*****.***

Angelic Scott

Objective My objective is to secure a position that will utilize my administrative, warehouse

and computer skills.

Experience Feb 2013- June 2013 Sourcecorp Forest Park, GA

Data Entry Operator

Enter tax/ medical claims information into the system

Verify correct tax forms in different category

Report any errors on document

Scan document

Verify correct payment info for medical claims and tax

Assist Supervisor as needed

June 2010- August 2011 Facuet McDonough, GA

Machine Operator/Line Lead/ Production Line

Operator a Machine that produce medical needles

Build Diabetic Machine

Ran a production line that fill needles orders

Report any damage medical machine

Fill orders as needed

Assist Production Manager as needed

November 2007-September 2010 Logisticare Morrow, GA

Billing Claim Specialist

Process Multi State billing invoices for Logisticare Transportation

Input Driver trip log data

Verify and compare customer service entries to billing invoices

Report information discrepancies to Management

Submit payment denial letters to Providers requesting additional information

Assist Billing Managers as needed

August 2005-March 2007 Choicepoint Duluth, GA

Record Technician

Process lien/judgments

Process bankruptcies

Work with Prom System

Contact clients regarding civil documents

Process public records

Assist Team Leader as needed

March 2002-August 2005 Rooms To Go Morrow, GA

Office Assistant

Process credit applications

Respond to customer inquiries

Prepare daily cash receipts

Contact customers regarding account information

Process and file paperwork

Assist Office Manager as needed

November 1999-November 2002 Target Corporation Morrow, GA

Cashier/Customer Service Representative

Process customer purchases

Process customer returns/exchanges

Process credit applications

Count and sort cash receipts

Assist customers as needed

Edu

cation

2004 - 2006 DeKalb Technical College - Clarkston, GA

2001 - 2002 Griffin Technical College - Griffin, GA

Skills

Microsoft Office, Data Entry, Cash Handling, Credit Application Processing,

Customer Service, Medical Terminology, Filing, Telephones, Internet Proficient

References

References will be provided upon request.

Contact this candidate