Technician System
Resume:
Darren Bowers
**** ********** ***** *. *******, TN 37013
**************@*******.***
Since 2001 I have been working in IT, and I have A+, Network+, and Server+
Certifications. My 12+ years of experience has provided me with a solid foundation for a
continuing career in the industry. I have always been fascinated with computer technologies,
and feel that working in IT is what I was meant to do with my life.
I have great experience working with a wide variety of hardware and software, and have
had a lot of exposure to all different types of systems, devices, and networks. I’ve implemented,
maintained, and managed countless computer networks for all different types of industries, e.g.
hospitals, dental offices, law firms, accounting offices, retail stores, logistics, etc. These
networks have ranged from just a few computers in a single location to hundreds of computers
in multiple locations. Furthermore, I have experience with installing and configuring multimedia
equipment from HD TVs and stereo systems to conference rooms and digital advertising.
My experience grew in leaps and bounds while working at North Texas Medical Center.
While there, I was involved in the large undertakings of achieving federal ‘Meaningful Use’ for
the hospital, overhauling/upgrading the infrastructure, and modernizing/replacing all
workstations and servers in the hospital network. I also had the responsibility of implementing
a ticketing (help desk) system, a computer inventory system, and a domain administration
system to improve the productivity and effectiveness of the IT personnel.
While working at Techserv Inc. we aimed to be a single point of support for the clients
which meant that we needed to be knowledgeable and proficient with every aspect of
computer networks including routers and cabling, servers and domains, computer hardware
and peripherals, and the multitude of software applications those clients would use for their
businesses. During my employment with Techserv Inc., we contracted to do work for Kodak
where I became a certified Kodak engineer for installing and maintaining digital imaging (X-
ray/CT) systems.
I have gained leadership experience as a system admin at NTMC and as a senior
technician at Techserv Inc. I’m comfortable working in a team environment and independently,
and have spent a lot of time training other techs. I pride myself on learning fast, working
efficiently and effectively, and not being easily overwhelmed in stressful situations. I would
greatly appreciate the chance to articulate on my experience in person as it is somewhat
difficult to summarize in just a few pages. I can be contacted any time, and I hope for the
opportunity to interview at your convenience.
Sincerely,
Darren Bowers
2013-Current – Senior Technician @ Techserv Inc. in Nashville, TN
Working again for previous employer (See below for job duty details)
New technologies I’ve been working with recently include 2012 servers (including Hyper-V server),
2011SBS, and Labtech RMM system.
2009-2013 –System Admin @ North Texas Medical Center in Gainesville, TX
Implemented and maintained dozens of servers in racked environment.
Supported over 300 users in hospital network and implemented ticketing system.
Complete computer and network installation, servicing, and supporting.
Overhauled/Upgraded infrastructure and implemented network design enhancement.
Participated in achieving meaningful use for federal compliance and funding.
Summary: Windows and Mac workstations, various racked Windows 2003-2008 servers, PACS
imaging system (X-ray, MRI, CAT Scan (CT), Ultrasound, etc.), CPSI HIS/EMR, GE Centricity
Perinatal, Microsoft Exchange, RDS, WDS, AD, Iron Mountain Live Vault, Omnicell/Omnilink,
Script Logic domain management and ticketing system, Enterasys infrastructure with racked wiring
closets and fiber uplinks, hospital wide wireless system, NAS, testing/training environment, mobile
devices, VOIP phones, remote access, network policy implementation, VPN tunnels, Fortigate, and
various database applications.
)
2009 – Worked projects under contract with Corestaff Technologies and independently
while obtaining certifications and seeking full-time employment.
Installed/Upgraded workstations, printers and software at Wells Fargo bank branches.
System upgrading/replacing and help desk support for various insurance companies.
2002-2009 – Senior Technician @ Techserv Inc. in Nashville, TN
On-site and remote network support and management for small and medium sized businesses.
Consulting and network design.
Complete network installation, servicing, and supporting.
Installation of digital X-ray systems and multimedia equipment.
In-office repairs, phone/remote support, shipping and receiving.
2001 – Technician @ Data Connections in Simi Valley, CA
In-office computer repair for home users and businesses.
Building new and used computer systems from the ground up.
Service, sales, and phone support.
E DUCATION
2009 – Obtained Network + and Server+ Certifications in Richardson, TX.
2006 – Completed the Kodak Practiceworks Engineering Program for digital imaging and x-ray
systems.
2000-2001 – Obtained A+ Certification (and attended various networking classes) at New Horizons
Computer Learning Center in Thousand Oaks, CA.
1999 - Attended 1 year at Moorpark college in Moorpark, CA.
1994-1998 - Graduated from La Cueva High School in Alb., NM
)
R EFERENCES
Techserv Inc. is owned and operated by Chris Kennedy.
He can be contacted 8am-5pm (Central time), Mon.-Fri. at 615-***-****.
Rudy Pry is currently a DBA for Healthspring, and a former client and colleague.
He can be contacted 8am-5pm (Central time), Mon.-Fri. at 615-***-****.
Contact this candidate