Information Technology Management
Resume:
TROY A. AUSTIN
Asheboro, NC 27203
336-***-**** [H] / 336-***-**** [C]
Email : **************@*****.***
CAREER OBJECTIVE :
Challenging, rewarding position within a solid, progressive organization that best
uses my experience and training, with opportunity for personal and professional
development. Dynamic leader who conceptualizes, absorbs and acts on information with
ease. Excellent track record in strategic development and implementation with strong
problem solving, troubleshooting, communication, interpersonal and negotiating skills.
HIGHLIGHTS OF QUALIFICATIONS :
Ø Competent, reliable and committed with a proven record of success in increasing levels
of responsibility.
Ø Skilled in working independently and solving problems while paying careful attention
to detail.
Ø Able to efficiently meet objectives and assignments; demonstrate solid work habits in
all areas of operations.
Ø Demonstrated work ethic with proven initiative and dedication to excellence.
Ø Effective writer and speaker with strong interpersonal communication skills.
Ø Skilled in public contact; establish rapport via resourcefulness and self confidence.
Ø Strong time management skills; highly creative and intuitive problem solver; goal, team
and people oriented.
Ø Maintains consistently positive professional demeanor; quick study, highly promotable.
FORMAL EDUCATION :
North Carolina Agricultural & Technical State University, Greensboro, NC Anticipated
Graduation 2015
BACHELORS SCIENCE DEGREE IN INFORMATION TECHNOLOGY – GPA :
3.2
Pertinent Coursework Computer Science
Introduction to Management Information Systems Microcomputer Usage
in Business
Information Process Application Business Programs
Business Communication Human Resource
Management
Information Technology Marketing of
Information Technology
PROFESSIONAL EXPERIENCE :
Design Master Display, High Point
2010 2012
WAREHOUSE SUPERVISOR
• Supervise and assist in daily warehouse and shipping areas
• Measuring and reporting the effectiveness of the department
activities.
•Filling and shipping customer orders, satisfying internal shipping
requirements
•Ensuring inventory transactions are accurately logged and overseeing cycle
counts
Maintained customer interface to understand accounting,
purchasing, and delivery processes and procedures.
Dell, Winston Salem, NC
2005 2010
MR COORDINATOR
• MR Coordinator over Ohio and Tennessee plants - oversaw 6
personnel in Tennessee, 7 in personnel in Ohio - all in the
i nventory control area.
• Traveled to Tennessee and Ohio as needed or requested (every
quarter for inventory) and trained in Austin, TX.
• Responsible for stock room in Ohio and Tennessee - maintained a
99.8% accuracy, use Glovia and M IS tools along with FedEx tool
for t racking products.
• Certified cycle counting teams, member of Safety Team, took
part in numerous conference calls between branches and main
office.
Page 2
Troy A. Austin
Experience Continued …
OfficeMax, Greensboro, NC
2004 2005
LOGISTICS COORDINATOR
• Responsible for drivers routes and filled in for drivers out.
• Called outside vendors to provide support when company had too
m uch freight for movement.
DHL, Greensboro, NC
1998 2004
DRIVER
• Sorted packages for routes, delivered packages to businesses and
residents - Driver of the Year, 2000.
• Filled-in for drivers when out.
Burkhardt America, Winston Salem, NC
1996 1998
SHIPPING AND RECEIVING
• Ensured product accuracy before shipment, verified products
i ncoming-assisted with inventory cycle counts.
HONORS :
Several “Driver of the Year” at DHL Awards Several “Employee of
Month” at Dell Awards
LICENSES / CERTIFICATIONS :
Commercial Drivers License Class B in North Carolina, 1998
Forklift Certified, 1998
PERSONAL :
Interests: fresh water and salt water fishing, football. Compensation: negotiable. Possess
solid PC skills.
Habitat for Humanity Volunteer, 2000.
PERSONAL & PROFESSIONAL REFERENCES AVAILABLE ON REQUEST
Contact this candidate