Project Manager Medical

BRENDA C WILKINS

*** ******** *********, ****** ******, MI 49441-4095 H : 231-***-**** **********@*******.***

Summary

Network Administrator and Analyst experienced in server management, systems analysis, VOIP, client support and

versed in telecom operations and systems.

Highlights

VCA Cloud Certification Client Services

V Mware Experience Windows 2003, 7, 8 Operating Systems

Active Directory, DNS, DHCP Group Policy Microsoft SQL management and Windows Server

Network configuration and support Microsoft Exchange Server

LAN/WAN Microsoft Office Applications

Cisco Routers, Switches, APs Novell

UNIX VOIP and Analog communication

Desktop and Laptop expert

Accomplishments

Served as Project Manager on the onset of Electronic Health Record (EHR) system's implementation. Upgraded

department's operating system. Served as Network Administrator for local government's medical facility consisting

of approximately 180 workstations, 150 residents' analog phones.

Experience

Information Systems Integrator

09/1997 to 0 2/2014

Muskegon County

Muskegon, M I

Information Systems Integrator Provided Desktop support to end users in a Novell and Microsoft Windows

e nvironment.

Installed, configured, and administered Windows (Active Directory), Novell, and Microsoft Exchange servers

in a TCP/IP and LAN/WAN environment.

Performed patch cable line runs and configured patch panels and switches.

Installed, configured, and supported PCs, wireless access points, peripherals, hand -held devices, HP and

Cisco switches and routers, Cisco's VOIP, and analog communication devices.

Effectively served as project manager for Electronic Health Records (EHR) system in medical environment.

Demonstrated success in planning, delivering, and supporting clinical, financial, analytical, and technical

systems to support medical professionals. Managed conformance in HIPAA and HITECH Act.

P rovided desktop installation and support.

Managed and performed troubleshooting of VMware's Virtual Desktop Infrastructure (VDI) in Windows 7

e nvironment.

Manipulated and ran scripts on UNIX system.

Executive Assistant

05/1985 to 0 9/1997

Muskegon Heights City

Muskegon Heights, M I

Researched, investigated, and responded to Union grievances, complaints, and disputes relative to

e mployment.

Worked with mediators, arbitrators, and local attorneys in hearing processes.

Served as workers compensation agent and insurance representative and managed FMLA and ADA

requests and enforcements.

Performed personnel functions in interviewing and administering testing to applicants for new positions

a nd administered promotional examinations for firefighters and police officers.

P rovided technical support to staff in using computers and software applications.

Designed and managed a menu system in tracking employees' evaluations and forming pay increments

u sing BASIC programming.

Worked with the applicants in providing resources for professional developments in skills to obtain

e mployment.

Education

Bachelor of Science : Business Administration

Mississippi Valley State University

Itta Bena, M S, U.S.

Coursework in Business Administration, Management, and Computer Science.

Microsoft Access 2003 BASIC Programming RPG III Programming : CIS

Muskegon Community College

Muskegon, M ichigan, U.S.

Coursework in Microsoft Access, BASIC programming, and RPG programming.

Marketing

Grand Valley State University

Allendale, M ichigan, U. S.

Coursework in Marketing relevant in pursuing MBA.

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