Sales Customer Service
Resume:
Bennie M Stuckey
**** ******** ***** ** ******** City MD, 21043
**************@*****.***
Objective
Established sales person seeking management to extend my sales knowledge and ability in a challenging and
growth-oriented company, focused and aggressive, my experience includes turning sales, prospecting new
customers and building profitable long-term client relationships. Experienced in merchant services, (credit
card processing) sales and customer service and the programming of real time inventory control systems.
Able to write and implement service contracts that prove to be profitable and legally sound, worked over 15
years in sales industry as both outside and inside sales person Experienced in all aspects of the sales cycle
short or long. Work great under crucial time deadlines, good leader and team player.
Work History
2012 to Present, General Manager
*Generated a book of business worth over 400 million in credit card processing
*Contacted and built personal relationships with top decision makers
*Knowledge of current market rates, Interchange Pass Through, Three Tier and Enhanced Bill Back rate
programs as well as conversion processes and software Interfacing
*Up sell potential clients on customer service and technical support
*Managed 12 sales reps telemarking department and a administration department.
Payment Systems 2009 to 2012
*Raised quarterly sales volume for the territory from $120,000.00 to $425,000.00 through prospecting and
cold calling for new business.
*2009-20012 generated $500,000.00 in Internet sales through advertisement, direct mail, trade shows and
trade publications.
*Oversee and implement service contracts for customers/gather and research information pertaining to
customers needs. Stay current with industries technological advancements and direction. Target specific
companies and or industries as directed in order to raise territory revenue.
*Train customers on the operations and functions of the merchandise purchased. Implement and program
inventory control systems. Up sell customers on value added services and products.
Branch Manager/Director of Sales J uly 2008 - Nov
2 008
IHC Security, Greenville, South Carolina
Sold alarm systems to residential & commercial customers
Developed and managed a wide range of marketing tools, including promotional
materials, direct-mail pieces, and website content
Met and exceeded corporate initiatives; Developed training plans and schedules
Recruited, led and trained a team of sales representatives
Carried out business to business (B2B) sales
Educated employees/consumers regarding security/surveillance systems
Defined and evaluated product marketing collateral, programs and analyses
Sales Representative and Team Leader J an 2006 - July
2 007
ADT, Greenville, South Carolina
Expanded territorial sales by 100% and received company’s highest sales award
Demonstrated ability to meet monthly and quarterly sales quota
Drove up target-market product sales by 27% through designing and launching new
marketing strategy
Final Rank: Gunnery Sargent, United States Marines
Oct 1991 – Dec 2005
Staff Non Commissioned Officer in Charge S ales Director
Marketing Director B arracks Property Manager N oncommissioned Officer
i n Charge of Flight Operations R ecruiting and Human Resources
United States Marine Corp, Various Locations Worldwide
Honored with numerous commendations and awards for outstanding leadership,
g eneral management, and field operations
Maintained key client retention through marketing and advertising
Carried out human resource affairs tasks; Expert in public speaking
Completed business to business (B2B) sales and new market penetration
Carried out budgeting and financial management tasks
Experienced in safety management coaching and r esolving conflict
S killed in technology management and public relations
Proficient in managing a recruiting team and team building
COMPUTER SKILLS
Microsoft Office (Access, PowerPoint, Word, Excel, Microsoft Front Page), Microsoft VISIO, Microsoft
Project Management, LabVIEW, SOACS, SOPP-DOE, VisionsTP, Livewire, Boss, POISE Skylite,
AutoCAD, and GroupWise
Reference available upon Request
Contact this candidate