Customer Service Sales

Marcus A. Wright

*** * *****,

Dallas, Texas ****1

347-***-**** / ****************@*****.***

Objective

Seeking a position where I can utilize my strong communication, fast

learning, strong leadership and great computer skills, with the unrelenting

devotion to my work.

SUMMARY OF QUALIFICATIONS

Over eight years experience in customer service, problem solving and small

business management with great computer and math skills. Recognized as a

self-motivated, fast learner with exceptional communication skills, who

plans and executes all tasks with clear and concise priorities. Adapts to

new systems in various industries and takes advantage of opportunities to

learn new techniques and teach others. Love building relationships to

further enhance service for clients and work with a strong motivation to

excel in assigned duties through initiative, prioritizing present

activities, and teamwork.

Computer skills:

Typing Speed: 50+ Words Per Minute, * E-Mail Software (Outlook,

Thunderbird, etc)

* Internet Browser (Internet Explorer, Firefox, etc) * Personal Computers *

Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills: Microsoft Outlook, Microsoft Office, Windows XP

PROFESSIONAL EXPERIENCE

Job Categories:

Management (6 Yrs)/ Customer Service/ Sales (8 Yrs) / real-estate (3 Yrs)

Admin ass (2 Yrs)

Work History

Nike, Dallas TX - Inventory specialist

Sept 2013- current

. Inventory control & sales

. Technical support for shipping and receiving products

Hilton World Wide, Dallas TX - Analyst

Oct 2012- Aug2013

. System building, and rate loading for hotels

. Technical support, Database Updates, Debugging and modifications

O'neil Data Systems, Plano TX - Production Control(temp)

Aug 2012- Sept 2012

. Data entry, and inventory such and locating, Tracking with Excel

Spreadsheets

. Manage plant flow and problem solving

. Management of files and trafficking to the correct printers

Carter & Burch Investments and New Construction, Midland TX - Manager

June 2007- Feb 2012

. Human Resources, Hiring and payroll reporting, Revenue Analyzing

. Record researcher for land and property owners for purchasing

. Managing and project leading with clients including hiring for

specialty workers

Mervyn's, Midland TX - Shoe Department Sales Manager

Aug 2003- Aug 2005

. Overlooking sales and returns

. New tagging for sales and seasonal changes through inventory control.

. Employee of the month twice

EDUCATION

Midwestern State University - Bachelor of Mass Communications

Aug 2009- Aug 2011

Major area of study: Mass Communications Minor: Computer Science

Coursework: Public Relations / Advertising / Computer Assisted Reporting /

Journalism

GPA: 3.2

Graduated: Yes

Midland College - Business Aug

2004- May 2006

Major area of study: Business

GPA: 3.0

Graduated: Yes

Midland Senior High School - High School Diploma

Aug 2000- May 2004

GPA: 3.0

Graduated: Yes

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