Phillip D. Edwards Jr.

* ********* *****

Nottingham, Maryland 21236

410-***-****

acdfvr@r.postjobfree.com

Summary: Proven Systems Administrator/Engineer with 17+ years experience

supporting Windows, Linux and UNIX in a Citrix and VMware environments.

Education: Pursuing B.S. in Computer Science, University of Maryland

University College

Certifications : Security Plus +

Training: Citrix Presentation Server 4.5, Microsoft SQL Server 2008, VMware

Infrastructure 3: Install and Configure V3.5, VMware vSphere: Install,

Configure, Manage [V4], INFOBLOX

Employment:

August 2013 - February 2014

HackSurfer

Ellicott City, Maryland

Systems Administrator

. Responsible for maintaining all IT needs in a Linux based environment.

. Checking and moving logs from the cloud environment to local SAN.

. Installed and maintain a Barracuda firewall.

. Monitor systems using Nagois and Zabbix.

. Create and manage VPN accounts.

. Maintain IT inventory

. Create documentation for IT processes.

January 2011 - February 2013

CSC

Hanover, Maryland

Systems Engineer

. Developed and implemented a Red Hat Linux 5 based Cross Domain

Solution (Secure Office Trusted Thin Client) which allow users to

access multiple networks with various classification levels on one

single client.

. Interfaced with customer on relevant security changes and issues with

the RHEL 5 system.

. Work closely with single vendor to make modifications to meet customer

standards.

. Deployed the system to various sites and trained local administrators

on how to support the system.

. Developed documentation for users and administrators of RHEL 5 system.

. Installed and configured WebLogic for lab environment

. Built a VMware based Citrix solution that is used globally

. Built and configured XenServer for global system.

. Built XenApp servers used to stream the various applications across

the system.

. Installed and managed permissions applications

. Managed XenDesktops via the Delivery Controller Management Console

. Integrated Citrix systems into the Cross Domain Solution.

. Assisted in configuring Netscaler for Citrix system.

. Assisted in building and maintaining VMware environment utilized to

large lab environment.

. Used VCloud Director manage and provision applications used in the

environment.

. Performed Firmware and BIOS updates on HP servers when needed.

May 2007 - January 2011

NJVC

Washington, D.C.

Systems Administrator

. Developed and implementation of Citrix 4.5 system running Windows

Server 2008 in a VMware environment for major intelligence customer.

. Provided support to users connecting to the system from various

locations.

. Built and configured NetApp SAN for VMware environment.

. Built the ESX servers used for both primary and backup site using HP

Blade servers.

. Installed and configured VSphere for both sites.

. Configured both primary and backup sites for HA.

. Analyzed the system using EdgeSight and make changes to network and

desktop configuration

to establish and maintain connection to the system.

. Created Perl scripts to help in the execution of needed changes.

. Resolved Java issues interfering with network transmissions.

. Performed the deployment of all new Apps and updates to Citrix and ESX

Servers using

tools such as Provision, VMotion, SMS and Presentation Server Console.

. Administrated Servers running, Unix and Red Hat Linux

. Used iLO to administer HP servers at remote sites when needed.

August 2006 - April 2007

Nucletron Corporation

Columbia, Maryland

IT Administrator

. Job duties consisted of supporting users in local offices, Canada, and

virtual users in a Windows and Citrix environment.

. Maintained user accounts via Active Directory, managed procurement of

IT equipment, oversaw printer maintenance with an outside vendor, and

maintained VOIP phone system.

. Monitored server backup system using ArcServe and Cisco VPN

connections.

July 2005 - April 2006

Unilever HPC

Baltimore, Maryland

Systems Administrator

. Supported all network equipment i.e. servers, laptops, workstations,

printers, plotters, PDA's

and Audio Visual equipment.

. Administration of user accounts using Active Directory, software

upgrades and training of new

users in a Windows environment, rebuild laptops and workstations when

required, and replaced backup tapes on a daily basis.

. Resolved remote access issues for users that traveled domestically and

internationally. Also, aided other Technicians at from various

locations.

. Installed network printers and servers locally.

. Created new print queues

. Used Peregrine ticket tracking system to for all IT issues.

. Executed a large scale migration from Compaq workstations and laptops

running

Windows NT 4.0 to Dell workstations and laptops running Windows XP.

. Upgraded the Compaq servers from NT Server 4.0 to Dell servers running

Windows Server 2003.

July 2004 - March 2005

Lockheed Martin

Woodlawn, Maryland

Systems Engineer

. Built, installed and supported servers and workstations on a Windows

2000 platform

at various customer locations for the domestic US.

. Conducted system migration and upgrades from Servers to 2003 and

Windows XP.

. Administered the installation and configuring of Kodak i260 & Fujitsu

scanners, servers arrays,

UPSs, assembling, wiring, and installing server cabinets.

. Performed server configurations both onsite and during the build

process.

. Provided desktop and server support for the equipment installed on-

site.

. Assisted tech onsite with trouble shooting issues, input, update and

trouble shoot ODBC settings for connection to AS400 systems.

. Verified SQL setting are accurate.

. Configured DB2 setting.

. Installed and configured MPO, Connect Direct and Ascent Capture

software packages on both the

servers and workstations.

. Interacted with outside vendors to assure rapid delivery of

replacement parts when needed.

. Updated tickets in a CAPRS ticket tracking system.

. Provided reported server activity to upper management.

. Assisted in training new employees, performs requirements gathering,

analysis, integration and testing and technical documentation.

January 2002 - June 2004

Toyota Financial Services

Owings Mills, Maryland

Systems Analyst

. Provided network and telecom support for 600+ users in a

call center environment.

. Support included, NICE, RightFax, CentreVu, Rumba, Vision,

Essbase, Seagate, Perfect Address and PcAnywhere in a

Windows 2000 environment.

. Daily duties included resolving all desktop issues, LAN/WAN

network configuration, account administration using Active

Directory, system installs, troubleshooting of

hardware/software

and managing other network related issues on servers, PCs and laptops.

. Created Lotus Notes email accounts on Domino servers.

. Verified phone connections to the Avaya G3 switch are

correct and secure.

. Cross connect and punched down new lines when needed.

. Created and deleted Audix accounts when needed.

. Setup phone extensions in PBX system.

. Monitored the VDNs and assist in supporting the Vectors.

. Changed backup tapes for AS/400 server.

. Assisted in the rollout of software upgrades and patches

via SMS to verify daily server quality

was effective.

. Monitored printer connectivity using MarkVision.

. Troubleshot scanner issues using Document Management

Solutions (DMS) software.

All tickets are tracked through helpdesk software (HelpSTAR).

. Interacted with outside vendors to assure rapid delivery of

replacement parts when required.

. Direct interaction with high-level management and end

users to identify problems and specific requirements needed

to develop and implement effective solutions.

. Participated in large-scale migration from Windows 95 to

Windows 2000.

October 2000 - April 2001

EDS/Bechtel

Fredrick, Maryland

Level II Computer Support Engineer

. Provided Second tier desktop and network support for 950 users.

. Supported includes Unix, Windows 95, 98, 2000 and NT 4.0 operating

systems running on

servers in enterprise network.

. Daily task included network configuration, account administration,

system installs, troubleshooting of hardware/software and managing

other network related issues on servers, PCs and laptops.

. Direct interaction with end user to identify problems and specific

needs in developing effective solutions.

. Supervised in the delegation of all team responsibilities in order to

prioritize and effectively transition restorative and preventive

maintenance in a timely manner.

May 1996 - August 2000

Baltimore Sun Newspaper

Baltimore, Maryland

Computer Support Specialist

. Supervised the maintenance of desktop workstations and peripherals for

the warehouses

that facilitated the distribution of newspapers.

. Formerly responsible for hardware and software troubleshooting, e-mail

and network set-up.

. Software supported was Unix, Windows 95 and NT, Office 97, Outlook,

Word, Excel, Access,

& PowerPoint.

Hardware:

Compaq desktops & Laptops, HP Printers, Lexmark Printers, Dell severs

desktops laptop,, Cisco Routers, Brook Trout Cards, switches,

Uninterruptible Power Supply (UPS), and WANScalers, INFOBLOX, HP and WYSE

thin clients, Barrcuda Firewalls, Watchguard Firewalls

Software:

Sun Solaris UNIX, Windows 7/XP/2000/98/95, Windows 22000/2003 Server,

Domino

Servers, DHCP, C/C++, Visual Basic, Java, Perl, MS SQL Server, Netware, MS

Exchange 5.5, 2000,

PcAnywhere, Rumba 2000, MS Outlook 98, 2000, 2003, 2007 MS

Internet Explorer 6.0, Mozilla, Vantive Application Tracking, Peregrine,

Citrix, Lotus Notes, Vision, DMS,

Coral Draw and McAfee Anti-Virus, Veritas,

Axapta, VM Ware, VM Player, ESX Server, Provision, SMS, WebLogic

EdgeSight, RTCS Secure Office Trusted Thin Client, Red Hat Linux, CENTOS,

Nagois, Zabbix

HipChat,Confluence

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