Technical Support Engineering
Resume:
Reth Kevin G. Bagares
****************@*****.***
**** ***** *********, ******* ** Oro City
Education Mindanao University of Science and Technology
Bachelor of Science in Computer Engineering (April 2014)
Nationality Filipino
Objectives
To become a part of your Web Developer’s team.
Experience
Technical Support
May 2013 –
June 2013 Intelisoft Microcomputer Systems C. Fernandez Tiano Bros Street,
(1 month ) Cagayan de Oro City
On-the-Job Trainee
RESPONSIBILITIES:
* Provide clients support by resolving their technical issues via email, phone and
other electronic medium.
* Provide training and assistance to help clients learn how to use their computer
hardware or software products.
* Identify, and correct or advise the client on how to resolve the issue they're having.
* Software installations.
EXPERIENCES GAINED:
* Troubleshooting technical problems with electronic devices.
* Troubleshooting technical problems with hardware (computer, printers, etc.).
* Manipulating data for software issues.
* Providing assistance and give advices to the client in any issues they want to
resolve.
* Knowledge of designing and managing projects for deployment.
* Computer software and program installation.
Education
Mindanao University of Science and Technology
June 2009 - Present
Bachelor of Science in Computer Engineering
Misamis Oriental General Comprehensive High School
Graduated,
March 2009
City Central School
Graduated,
March 2005
Skills
Advanced Technical Support, Computer Literate, Computer Hardware, Electronics and Circuitry
Intermediate PHP Programming, Web Design And Development, Visual Basic 6.0 Programming,
Microcontroller Programming, CISCO Networking
Basic MySQL, JavaScript, C++ Programming, Java Programming, Network Management
Additional Info
Projects - TCC Online Grade Inquiry
- 518 Hardware Industrial and Milling Supply Online Ordering and Reservation System
- Control and Monitoring System of an Unmanned Mini-Airship
(via wireless communication)
References
Chairman, Computer Juliet P. Cagampang, MSCA
Engineering
Department, MUST
Moderator, Computer Engr. Aileen O. Amora
Engineering
Department, MUST
Engr. Marjun S. Sequera
Computer
Engineering
Instructor, CEA Part
time faculty member,
MUST
Contact this candidate