Engineer System Administrator

David J Medina

Goal-oriented System Administrator with hands-on experience in UNIX and Windows administration, troubleshooting and

repair. Designed, implemented, configured and maintained complex routed LAN and WAN networks. Supervised permanent

and contact personnel, and completed projects on or ahead of schedule and under budget.

PROVEN STRENGTHS

Analytical Thinking Customer Retention Problem Solving and Analysis

Troubleshooting Cost Control Team Building

Process Improvement LAN/WAN Networks Revenue Growth Strategy

CORE COMPETENCY HIGHLIGHTS

Administration

• Administered computer networks, and performed data backups and disaster recovery operations.

• Coordinated, and implemented network security measures to protect data, software, and hardware.

• Operated master consoles to coordinate computer network access and use.

• Performed routine network startup and shutdown procedures, and maintain control records.

• Diagnosed hardware and software problems, and replaced defective components.

• Conferred with network users about how to solve existing system problems.

• Monitored system performance, and tested and verified hardware and supported peripherals.

Engineering

• Directed a team of 10 including technicians and other technical support personnel as needed.

• Selected hardware and assured compliance with specifications and product requirements.

• Determined hardware or software requirements related to system changes.

• Analyzed user needs and recommended changes to improve systems and network configurations.

• Provided Tier 3 support working with field technicians to configure and install equipment.

• Analyzed the expanding network, ran fiber and implemented wireless communication.

• Performed hands on administration, monitoring and troubleshooting of the LAN resulting in optimum performance and

minimum downtime.

• Trained customers, technical team, and staff to use LAN and wireless networks and resolve issues.

PROFESSIONAL EXPERIENCE

Engineer/Technician

SmartSource, Inc. (October 2013 – Present)

System Administrator

Hardies Produce, Dallas, TX (July 2013-October 2013)

Operator/Owner

D & N Cleaners, Spring, TX (September 2011-July 2013)

Risk Analyst

Capital One Auto Finance, Plano, TX (October 2006-September 2011)

EDUCATION

University of North Texas – Bachelor of Arts and Science, 5/2001

Frisco, TX • *********@*****.*** • 214-***-****

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