Manager Quality Assurance

Beshar Bempah

QA Analyst

************@*******.***

Experience

QA Analyst at Aon eSolutions

November 2010 - Present (3 years 6 months)

Test AON’s iVOS insurance solutions application in both Oracle and SQL environments

Create SQL queries to extract and manipulate data using Microsoft SQL Server Management Studio and

Toad for Oracle

Use ALM Quality Center to create test scripts, log defects and track defect status

Participate in Sprint planning meetings and daily Scrum meetings with Sprint team

Use AON’s Risk Console application to track and update the status of Sprint stories

QA Analyst at Instawares LLC

January 2010 - July 2010 (7 months)

Functional tested multiple e-commerce websites developed in ASP and .NET

Tested on e-commerce website redesign project which led to increase sales

Participated in daily Scrum meetings with development team

Used Avalara application to verify taxes and tax codes

Used Team Foundation Server (TFS) to create test cases, log defects and track defect status

Used IE developer tools, chrome developer tools and firebug to test website design

Tested on multiple browsers to verify e-commerce website capability

Verified implementation of new HTML code

Setup Configuration Analyst at Aon Hewitt

January 2008 - June 2009 (1 year 6 months)

Set up test environment using Hewitt’s proprietary tools (Conversations, Echo, and Population Management)

and DB2 database

Created test data using GUI (Hewitt’s proprietary applications) and DB2 database

Developed test plans using Echo tool and Excel

Created SQL queries to extract and manipulate data from DB2 database

Executed and updated test cases using Echo tool

QE Tester at Cingular

November 2006 - April 2007 (6 months)

Tested CCM (Cingular Communications Manager) software functionality and compatibility on Windows

Vista Operating Systems (Home Premium, Business and Ultimate)

Tested CCM (Cingular Communications Manager) software using PCMCIA cards, cell phones, SIM cards

and various laptops (Windows Vista OS)

Updated software and firmware on various mobile devices

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Ensured functionality of CCM 6.0 on devices using Bluetooth, WiFi and tethering technology

Executed and updated test scripts using Mercury Quality Center

Created defect submission documentation for review by responsible application team using Mercury Quality

Center.

Customer Support Analyst at Accenture - Deustche Bank Project

July 2006 - November 2006 (5 months)

Provided level 2 support for the Deutsche Bank, Capital one and CSAA business units within Accenture’s

Atlanta PeopleSoft delivery center.

Reviewed and/or created communications for client and teams.

Created, prioritized and routed trouble tickets to the appropriate Level 3 team using Kintana (ITG), Outlook,

Seibel and Lotus Notes.

Test Analyst at Accenture - Bellsouth project

February 2004 - July 2006 (2 years 6 months)

Tested BellSouth’s DSL service website

Performed as Initiative Lead for new 6 Meg DSL Service and ADSL 2+ functionality for BellSouth

Tested Mercury Quality Center stability when BellSouth upgraded from Mercury Test Director

Analyzed customer requirements and designed test scripts based on new 6 Meg DSL Service and ADSL 2+

functionality

Created test models for release testing (plans, data and scripts) with Mercury Test Director.

Executed and updated test scripts using Mercury Test Director.

Created defect submission documentation for review by responsible application team using Mercury Test

Director.

Identified defects in BellSouth's web application and backend processes for broadband services using Oracle

workflow, SQL plus, Rapid SQL and NAMS applications.

Validated test data in BellSouth's internal applications (LQS, SOEG and Oracle install base).

Contacted developers or database administers based on the type of defect occurrence during execution phase

of testing.

Executed and updated test scripts using Mercury Quality Center.

Mapped requirements to test scripts using Mercury Quality Center for tracking

Created defects and tracked defect status using Mercury Quality Center

Skills & Expertise

SQL

Scrum

Microsoft SQL Server

Quality Center

Agile Testing

Manuel Testing

Oracle

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VB.NET

ASP.NET

OOP

Testing

SDLC

Business Analysis

Manual Testing

TFS

Test Planning

Quality Assurance

Databases

Test Cases

Web Applications

Education

Howard University

B.B.A, Information Systems, 1996 - 2001

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Beshar Bempah

QA Analyst

************@*******.***

Contact Beshar on LinkedIn

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Contact this candidate