MOHD IMRAN
Hyderabad-******
Contact: +91-954******* Email: ************@*****.***
NETWORK & SECURITY ENGINEER
Seeking challenging assignments with an organization of repute across the industry
PROFILE
• Possess in depth technical knowledge of networking and security technologies and routing protocols including
OSPF, EIGRP & RIP. Comprehensive understanding of Networking fundamentals, IP addressing concepts and
Network Security Policy backed by extensive experience in network management.
• Demonstrated problem analysis, resolution skills, ability to troubleshoot, resolve problems quickly & completely.
Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex networking
related problems.
• Proven technical/ managerial competencies in structuring customized hardware and networking solutions to meet
customer’s specific needs. Able to guide and motivate technical and application support teams and capable of meeting
deadlines.
• An effective planner and a key decision maker with well-honed skill sets in collaborating with cross-functional teams
and deploying technology to build successful solutions.
Core Competencies
System / Network Administration Installation and Configuration Technical Troubleshooting Server Management
LAN / WAN Installations Security Management Software / Firewall Configuration Technical Support Training &
Development Team Management Cross-functional Coordination
Technical Skills
Switches Configuring and troubleshooting Cisco Routers & DNS server, Modems, DHCP server, Desktop and
(2900, 2950, 3500) Printer (Wired & Wireless).
• LAN/WAN, Switch Trucking and Network Security.
CCNA
(Routing & Switching)
• Troubleshooting and monitoring routing protocols like IP, Ethernet, PPP, HDLC, RIP (V1,V2),
EIGRP, STP, VTP,VLAN and OSPF & OSI and TCP/IP model.
• Working with TCP/IP, Subnet and IPv4/IPv6
• Setting access-list and passwords in Cisco routing environment.
• Developing network security policy to counter threats against information security.
CCNA
(Security)
• Implementing routers on network perimeter with Cisco IOS Software security features.
• Making Cisco IOS zone-based firewall to perform basic security operations on a network.
• Working with site-to-site VPNs using Cisco IOS features.
• Configuring IPS on Cisco network routers.
• Configuring LAN devices to control access, resist attacks, shield other network devices and
systems, and protect the integrity and confidentiality of network traffic.
• Evaluating hardware models of the Cisco ASA adaptive security appliance product line.
CCNP Security
( Firewall v1.0 )
• Implementing and maintaining basic Cisco ASA adaptive security appliance connectivity and
device management plane features.
• Static and dynamic network address translations over ASA
• Managing security levels and controlling traffic using ASA
• Accessing control list configuration over ASA using object groups
• Working with security context (virtual firewalls)
• Installing, configuring and administering Microsoft Windows 2000 Professional., Microsoft
Desktop Support
Windows 2003 Server, Microsoft Exchange 2003 server
• Implementing & administering Windows 2003 Network Infrastructure
Home Networking LAN (Wired & Wireless)
Operating Systems Windows 2000, Windows XP, Windows Vista, Windows 7
Packages/Tools MS Office & Internet Applications
PROFESSIONAL EXPERIENCE
Tata Business Support Service Tech Support Sep’12–Oct’13
Netmetric Info Solutions Network Engineer Nov’13-Till Date
• Providing First time resolution to the customer based on issue based on the network.
• Ability to convey technical solutions in a clear and concise manner
• Undertaking analysis, diagnosis and resolution of client problems via phone, email & face to face contact.
• Quickly responding to customer enquiries and concerns.
• Escalating unresolved problems to other support staff
• Raising & maintaining incident tickets and problem records.
• Analyzing call logs to spot trends and underlying issue.
• Producing documentation and reports to a high standard
• Setting up new users' accounts and profiles and dealing with password issues
• Monitoring IT network to ensure availability to all users.
• Provided first and second line support and managed solutions including servers based, network devices – Cisco
switch/router, located across multiple sites.
• Attended periodic meetings with the Client to get their views upon the progress of the project and their satisfaction
level.
• Handled network related problems, network related implementations and network related queries. Assisting in
analysis of LAN/WANs to determine network performance problems.
EDUCATIONAL CREDENTIALS
B.Tech. (CSE), 2012 Jawaharlal Nehru Technological University
Professionally Trained
• MCITP (Microsoft Certified IT Professional)
• CCNA (Cisco Certified Network Associate - Routing & Switching).
• CCNP (Cisco Certified Network Professional - Routing & Switching).
• CCNA (Cisco Certified Network Associate - Security).
• CCNP (Cisco Certified Network Professional - Security).
Certifications
• CCNAX Certified (200-120) - Interconnecting Cisco Networking Devices Part 1 & Part 2
Languages Known: English, Hindi and Urdu
References: Available on request