R AJA V U PPAL A PAT I
***** ** **’TH ST M IRAMAR, FLORIDA 33027 3 05.975.2136 ************@*****.***
• Confident and dynamic Information Technology Management personal with over eighteen (18) years of achievement in
Development, Project Management, Design and Delivery of technology solutions.
• A distinguished Senior-level Manger with extensive experience in Program and IT Infrastructure Projects.
• Extensive industry experience in the Cruise Line, Casino and Heavy Equipment Industries.
• Well versed with ERP pacages such as Oracle Financials and PeopleSoft Appliations and in Logistic Application Development.
• Proven ability aligning technology initiatives with business goals to deliver productive solutions.
• Demonstrated success in leading and mentoring cross-functional teams in multi-facility environments.
• Experience interfacing with key business units and multi-cultural global teams.
• Excellent communicator, with emphasis on building strong client relationships.
• Quick learner adapts to emerging technologies.
• Self-driven, team player with excellent inter-personal skills.
• Core Competencies include Program and Project Management, Vendor Management, Client Relationships, Strategy Development,
Change Management, Process Improvements and Product Management.
PROFESSIONAL EXPERIENCE
FLORIDA INTERNAL UNIVERISY 2 013 (APRIL) – PRESENT
Role: Sr PEOPLE SOFT ADMINISTRATOR
Responsiblities/Accomplishments
• Implemented successfully Oracle GRC (Governance, Risk and Compliance) project successfully in PeopleSoft Environment
• Assisted the team in implementing PeopleSoft patches on regularly basis
• Performing on regular basis database performance and query tuning
• Providing strong analytical and problem solving skills to the new projects and issues, pre and post production issues
• Assisting the Management on Daily reports to provide the performance of the exist PeopleSoft application databases
• Developing and implementing database proceduers to cater the needs of the complex business requirements related to PeopleSoft’s
Campus Solutions (CS), Human Resources (HR), Finanacials (FS) and Enterprise Portal (EP) applications and 3’rd party
applications
Environment: Oracle 11g, PeopleSoft ERP, Application Designer, Process Scheduler, People Tools (851 v & 853 v), Oracle Database
Pumps,TDE, Data Mover, Import Manager,Reporting and Analysis Tools: SQRs, PS Query and nVisio
I BLESOFT 2 012 (OCT) – 2013(APRIL)
Role: Sr Project Manager/IT Account Manager
Responsiblities/Accomplishments:
• Managed and Deployed successfully critical IT infrastructure and cloud based (SaaS applications), Dynamic CRM, SharePoint,
and logistic projects
• Facilitated the development of industry specific solutions and best practices for the PO BOX logistics
• Implemented SharePoint Data Management Structure Project
• Leading Offshore development teams to implement the SaaS related logistic projects
• Developed Business process flows and assisted development teams in capturing the technical detail requirements for the Business
processes
• Periodically informing Issues and Risks and their mitigation stratergies to the external and internal Clients
• Regular interactions with CEO,CIOs and stakeholders of the client’s Organizations
• Review and oversee updating of the Master Project Plans and WBS
• Conducting regularly Steering Committee and Demo Meetings
• Assisting the Organizations to enhance the revenue generation initiatives
• Providng guidelines to upper Management’s strategic initiatives
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• Guiding the development teams in Project realted document preparations
• Mentoring and monitoring offshore project teams
• Conducting regularly Steering Committee and demo presentation
Environment: Mirosoft Dynamic CRM, Microsoft SharePoint 2010 version, SQL Server, Microsoft ASP .NET, C#, JQuery, Ajax,
PHP, Dev Express, Microsoft Power point and Microsoft Visio
CARNIVAL CRUISE LINES/CARNIVAL CORPORATION 1999(JAN) – 2012 (OCT)
Role: Sr Project Manager/Manager-IT infrastructure
Responsiblities/Accomplishments:
• Managed and Deployed successfully critical IT infrastructure projects .
• Facilitated the delivery of industry specific solutions to Carnival’s Casino, Carnival Crew personnel and Operation accounting
departments.
• Generated new services and processes and assisted Carnival Casino in its revenue growth.
• Assisted the teams in requirements gathering and design generation of business and technical requirements.
• Directed employees and consultants on projects to effective leadership and mentoring. Conducted meetings to evaluate individual
and team performances.
• Recruited and managed efficiently IT professionals and services providers, including staff from Tata Consultancy services and
other vendors.
• Monitored Offshore development and accordingly communicated to upper Management
• Planned resource allocation for all phases of project implementation, including planning, development, testing, rollout, and
ongoing maintenance and support. Well versed with System Development Methodologies (SDM).
• Established standardized processes for development, documentation and quality assurance.
• Implemented successfully application migrations and SOX compliances Projects.
• Managed Service providers and software Vendor relationships. Well experienced in working with multiple vendors.
• Developed RFQs, RFPs, evaluated proposals, negotiated contracts, SOWs, SLAs and managed vendors through delivery and
payments.
• Spearheaded the Development teams to develop and implement custom APIs for Casino and other Carnival internal applications.
These APIs helped enhanced Carnival revenues.
• Well versed with using Microsoft Power point and Microsoft Visio. Used these tools extensively in Project presentations and in
project related communication.
• Conducted weekly status meetings, Steering Committee Meetings and internal IT Department meetings
• Through Steering Committee Meetings, communicated the Project status to CEO, CIO and other importan Project Stackholders
• Guided business units through software vendor selection to avert potential failures and mitigate risks.
• Monitored daily status of production applications and incident managements for Oracle suite of applications, including issue
tracking and bugs management.
• Recognized as an outstanding performer at multiple levels.
Role: Team Lead/SR. Programmer/Analyst/Oracle DBA
Responsiblities/Accomplishments:
• Analyzed user requirements and developed usecases.
• Identified schema strategies offering maximum design flexibility.
• Developed codefor packages, Oracle routines, including business-case triggers and pre-and-post operation activities.
• Developed new Oracle Forms, Menus and Reports.
• Analyzed root cause for database issues through thorough root cause analysis
• Prepared Unit, System and UAT test cases and provided end user application support
• Effected changes to reduceeliminate risks resulting from the Y2K date change working on Y2K projects
• Migrated applications across different Oracle suite of products
• Developeduser and application manuals
• Experienced in Oracle Financial modules (GL and HR)
Environment: Oracle Developer 2000 (Forms 4.5/Report 2.5), Oracle Forms (6i & 9i) & Oracle Reports (6i&9i), ERWin, SQL,
PL/SQL, XML, IIS,Oracle 8i, Oracle 9i and Oracle 11g Databases, UNIX, Windows, Microsoft Power point and Microsoft Visio
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W ORLD WIDE SYSTEMS 1997(JUNE) – 1999(JAN)
Role: Team Lead (Client: Caterpillar, Morton, Ill)
Responsiblities/Accomplishments:
• Managed internal recruitment and hiring process.
• Facilitated the Organization in conducting SWOT analysis.
• Orchestrated over 20 resources including 2 project leads and 5 offshore resources on Y2K projects through effective staff
leadership/mentoring and creative project analysis, design, and delivery.
• Ensured successful design, development, and launch of the Oracle developer suite of products for Caterpillar through aggressive
oversight and relationship management.
Role: Consultant (PL/SQL Developer and part time support DBA)
Responsiblities/Accomplishments:
• Studied and migrated applications to Oracle Developer 2000 Platform.
• AnalyzedUser Requirements to identify User Interfaces.
• Developed PL/SQL procedures, functions and packages, new Oracle Forms, Menus and Reports.
• Prepared Unit, System and UAT cases.
• Provide end user application support
• Prepared user and application manuals
Environment: Oracle Developer 2000(Forms4.5, Reports 2.5), SQL PL/SQL, Oracle 7.3, C, Pro-C, UNIX.
NIIT, NEW DELHI, INDIA 1995(DEC) – 1997(JUNE)
Role: Software Programmer
Responsiblities/Accomplishments:
• Developed in house applications
• Member of customer support team and supported time critical applications
• As a Research member of a team working on Optimized Structures for Enhanced Processing, developed a C program to implement
Internal Hashing using the Chaining Method for Collision Resolution.
Environment: C, Pro-C, UNIX, Oracle 6.0, PL/SQL, Oracle Reports 2.0v and Oracle Forms 6.0, Oracle Designer 2000
SANVER SYSTEMS, HYDERABAD, INDIA 1992(JUNE) – 1995(DEC)
Role: Customer Support Manager/Engineer
Responsiblities/Accomplishments:
• Customer Support Manager managed a team of 22 UPS (Un-Interrupted Power Supply systems) service engineers and technician,
delivering and installing large UPS Systems to Corporations. Contributed to client base expansion and generated new business
through the marketing of UPS System annual maintenance contracts.
• Streamlined the customer support process and increased the Organization’s customer support base.
• Assisted the Marketing teams with product sales and meeting the Organization’s sales target.
• Communicated detailed product knowledge to support consulting engagements.
• Developed policies and guidelines to streamline customer/product issues.
• Delivered feedback and guidance on the performance of the Engineers to provide better service to customers.
• Worked with Accounting and Organization’s C-level management to develop forecast for customer support group.
• Improved Company’s sales and AMC targets
• Scheduled and prioritized support Calls
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K EY SKILLS
• PM Methodologies : Agile, Waterfall, Software Development Life Cycle (SDM)
• Programming : C, Pro-C, Oracle PL/SQL, ETL, UNIX Shell Scripting
• Web : IIS Server, Oracle Application Container (OC4J)
• Security : M2SYS Bio-Metric Software
• Databases : RDBMS – Oracle (6.0. 7X, 8i, 9i, 10g and 11g versions)
• Operating Systems : Windows versions, UNIX (Sun Solaris)
• Application Software : Oracle Forms (6I & 9I),Oracle Reports (6I&9I), PeopleSoft Application
• OLAP Tools : Cognos/ Business objects
• Databases&Modeling : Oracle, Erwin
• ETL Tools : Informatica(7.1)
• Case Tools : Oracle Designer 2000
E DUCATION
• Master of Business Administration (MBA), School of Business, University of Miami, Miami, FL. (Valedictorian)
• Diploma in Project and Planning Management, University of Hyderabad, Hyderabad, India.
• Bachelor of Engineering, Electronics Engineering, Nagpur University, Nagpur, MH, India.
TRAINING
• Data Warehousing Solutions
• Data Modeling using ERWIN
• ETL Procedures using Informatica (PowerMart) Tool Suite.
• PeoplesSoft HRMS Application
• Project Management Training, Skill Port.
CERTIFICATIONS
• Oracle Certified professional (OCP) – Oracle 8i DBA Certified Professional.
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