Manager Customer Service

Summary

I am a goal oriented, quick learner, with great organizational skills. I

have extensive experience in the construction industry and am seeking to

get back in the construction field.

Work History:

Neff Rental, Denver, CO

Inside Sales Coordinator

2013 - Present

. Coordinated dispatching of trucking for delivery/pickups of

equipment

. Booked equipment orders from customers and sales representatives

. Reached out to customers via phone/email for potential business and

customer relationships

. Handled and qualified incoming calls based on availability and

supplying equipment knowledge

. Managed contracts, fuel logs, and forecasted projected deals with

costs, week by week

Ritchie Bros. Auctioneers, Las Vegas, NV - Salt Lake City, UT

2010 - 2013

Equipment Manager

. Assisted all members of the team on the operation and sale side as

needed during peak times

. Enforced and monitored company's Detailed Equipment Information

process

. Managed auction coordinator, equipment inspector, equipment

customer service manager, and equipment inventory clerk at two

sites

. Responsible for equipment descriptions and accuracy, setting

projected prices, and controlling overtime budgets

. Scheduled proper personnel for upcoming auctions based on size of

sales

Sale Site Auction Coordinator

Promoted 2012

. Assisted sales team in equipment appraisals

. Executed sale day order sequence, descriptions, and coordinating

removal of lots

. Coordinated and help design sale site brochures with help from the

head office

. Assembled Timed Auction Lots, Clerking system, and audio check for

auction sale day

Clark & Sullivan Constructors, Inc. Las Vegas, NV

Project Engineer

2006 - 2010

. Provided detailed project related support to both the Project

Manager and Superintendent

. Managed scheduling and coordinating building permits

. Processed Submittals to Architect, Engineers, Owner and

Subcontractor's

. Created and Maintained submittal log and RFI's using Meridian

Prolog

. Maintained permit drawings, record set drawings and As-Builts

. Documented and recorded meeting minutes for subcontractors / owners

meetings

. Provided written correspondence as needed to Architect, Engineers,

Owner and Subcontractor's

. Maintained relationships with subcontractor/vendor

liaison/Architect and Owner

Education:

University of Nevada, Las Vegas

Graduated 2010

Bachelor of Science in Construction Management

Skills:

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, AS400,

Salesforce

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