Manager Administrator

Eli T. Ybanez

*** *. ******* ******, **** Huachuca, AZ 85613

Mobile: 602-***-**** / Work: 520-***-****

*********@*****.***

Goal-oriented IT professional with over five years experience in the installation, administration, and

configuration of devices in an Army Enterprise Network - seeking position that will utilize exceptional training,

certifications, and experience as a network administrator.

PROFESSIONAL EXPERIENCE:

U.S. Army (September 2008 – Present)

Network Operations Analyst (Nov 2012 – Present)

Coordinate troubleshooting efforts between Defense Information Systems Agency and Army in

Continental United States.

Provide situational awareness for VIP Critical and High Priority incidents to the 2nd Regional Cyber

Center Director.

Monitor ticket workflow, escalation, and coordination.

Network Administrator (Nov 2011 – Nov 2012)

Configured and installed CISCO multilayer switches.

Communicated effectively with end users to resolve connectivity issues, hardware malfunctions, and

software problems.

Utilized protocol analyzer applications to troubleshoot and isolate end user network connectivity

issues.

Applied VLSM to optimize address space for new organizations.

Configured multiple static and dynamic routes via remote access.

Senior Information Systems Specialist (Oct 2010 – Nov 2011)

Managed subordinate team members in the planning, designing, testing, and operating of computer

system programs.

Identified and resolved end-user connectivity issues.

Maintained multiple user accounts, and user privileges/access parameters.

Extensive troubleshooting and isolation of computer systems malfunctions.

Coordinated unit level maintenance, repair, and troubleshooting of COMSEC devices.

LAN Manager (June 2009 – Oct 2010)

Installed and administered LAN networking devices to include: CISCO switches / routers / VoIP

Phones.

Utilized VLANs to segment and secure multiple users and groups.

Configured static and dynamic routing (EIGRP, OSPF, BGP)

Implemented and maintained Network Security, network software, and computer operating system

software.

QUALIFICATIONS:

Competent in handling highly confidential information/material.

Exceptional experience working in fast-paced, deadline-oriented environments.

Ability to communicate effectively written and orally in a professional manner.

Capable of completing multiple tasks under pressure.

Accomplishes the mission alone or in a team setting.

Strengths in organization, technology, critical thinking, and troubleshooting.

Strong problem analysis and resolution.

Education focuses heavily on Cisco technologies, such as NAT, VPN, HSRP, GLBP, EIGRP, and many

other networking protocols and technologies.

CERTIFICATIONS:

Cisco Certified Network Associate (CCNA)

Cisco Systems, License CSCO12110135

(May 2012 – May 2015)

CompTIA Security+

CompTIA, License COMP001020465307

(October 2012 – October 2015)

PROFESSIONAL REFERENCES:

NAME EMPLOYER TITLE PHONE / EMAIL

Christiano C. Tsuma ITT Exelis Senior Network **********.*.*****.***@****.***

Administrator

Rhoan Vickers ITT Exelis Network Lead *****.*.*******.***@****.***

Teresa Herman ITT Exelis Network ******.*.******.***@****.***

Administrator

Luis ST G Operations Bridge 520-***-****

Bocanegra-Bauz Manager

Joe Pinso General Dynamics Operations Bridge 520-***-****

Manager

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