Customer Service High School
Resume:
Evan Miller
o *** Gatewood Drive
o Lansing, MI 48917
o Email: ****.*********@*****.***
Objective
To contribute strong technical skills and experience in a Database Administration
capacity.
Professional Profile
o Rising technology professional with increasing experience; proficient in multiple
Microsoft Operating Systems; studied database design and implementation, SQL
queries, basic web design, HTML, XHTML, and Java; enthusiastic about learning
new technologies, increasing current technical knowledge, and applying
exchangeable skill sets.
o Enthusiastic, self-motivated, efficient worker, and eager to take on challenges
that integrate newest technologies and concepts within the industry.
o Highly energized team player with ability to adapt to any circumstance, and has
the ability to multi-task.
o Excellent customer service; made a point to make sure the customer left in a
satisfied manner; helped meet customer needs; if unable to meet customer
needs helped them find a replacement for what they were looking for.
o Responsibilities at Hewlett Packard include using HP testing methodologies to
complete test case scenarios, upload test cases and attach test cases to defect
tracking application.
o Create and update process procedures to the current standards set forth by
leadership.
Education
o Bachelors of Science in Information Technology, University of Phoenix, February
2014
o General Studies, Lansing Community College, Lansing, MI, May 2004
o General Education, Grand Ledge, High School, Grand Ledge, MI, June 2001
Systems and Application Experience
o Windows
o MS Word
o MS Excel
o PowerPoint
o Google Chrome
o HP Testing Methodology
o Quality Center
Experience
Functional Testing Intern, Hewlett Packard, Lansing, MI, June 2012 - Present
Material Handler, Ryder Integrated Logistics, Lansing, MI, August 2007 - July 2011
Paper Courier, Lansing State Journal, Lansing, MI, April 2009 - September 2009
Finisher, ETM Enterprises, Grand Ledge, MI, May 2006 - March 2007
Material Handler, Comprehensive Logistics, Lansing, MI, July 2004 - May 2005
Sales Associate, Sunglass Hut International, Lansing, MI, June 2003 - July 2003
Overnight Stocker, Kohl’s Department Store, Lansing, MI, July 2002 - September 2003
Cashier, Felpausch Food Centers, Grand Ledge, MI, June 1999 - July 2002
References available upon request
Contact this candidate