Quality Assurance Engineer
Resume:
Lynne Spiron
San Francisco/Bay Area
*********@*****.***
Summary
An experienced Quality Assurance Test Engineer with excellent communication
skills, analytic, creative and
productive problem solving skills and proficiency at finding software
defects.
Technical Skills
. Unix, Windows 2003, Windows 2008, Windows 7, XP,MAC operating
systems
. Oracle, Sybase, Informix, DB2 and SQL Server, Relational Database
concepts
. Intermediate SQL Plus
. Knowledge of JAVA and C++.
. Tested complex, multi-tier commercial-grade software
. Clearquest, Test Director, Vantive, HP Quality Center and TestTrack
Pro for reporting software defects
. TestTrack as a test plan repository
. HTML, XML, .net and Java
. Automation using WinRunner and LoadRunner
. Performance testing using Visual StudioTeam Suite,
. Testing of Web Services using LISA and Soap UI Pro.
. Cross browser testing.
. Waterfall and Agile test methodologies
Accomplishments
. Designed and implemented test plans for the complete redesign of Web
interface and
catalog functionality
. Completed testing and certification of a new product
(Power.Enterprise!) through several
development cycles to customer delivery. Power.Enterprise! is a 100%
java, component
based, real-time, scalable, any-to-any, B2B E-commerce transformation
platform
. Designed and implemented test plans for Itron's Enterprise Edition
Software Curtailment functionality
. Designed and implemented test plans for Itron's Mass Market Customer
Care web application
. Designed and created complex test data for several applications using
'home-grown' data creation tools
. Performed data migration from an older system to the new system being
developed
. Mentored less experienced team members
. Created training materials and trained new team members
Technical Work Experience
Senior Business/Test Analyst April 2012-
Pacific Gas & Electric Company
September 2012
Contract position through ITCO Solutions
. Created and executed test specifications
. Created and modified new and existing business requirements
. Worked with development and in-house clients to ensure requirements
are correct and up to date
. Participated in deployment meetings and activities
. Performed UAT testing
Quality Assurance Engineer 2005-
2012
Itron Oakland, CA
. Created and executed test plans and processes in a dynamic, fast-
paced environment
. Tested and certified an enterprise-class, n-tier web application
. Conducted testing of web services using a web service testing tool
. Participated in the testing process through test review and
analysis, test execution, and certification of software
. Performed cross browser testing on IE 6, IE7, IE8, Chrome and
Firefox.
. Prepared and maintained test plans, test cases and test summaries
. Contributed to functional design and test plan reviews
. Reviewed installation guides, release notes and other technical
documentation
. Executed test cases and analyzed results using database scripts and
Excel
. Worked with triage team to analyze defects to determine possible
root causes and set priorities
. Assisted engineering with debugging
. Performed performance testing for business and residential
applications
. Performed automated testing for business and residential
applications
. Performed Data migration from the company's previous system to the
new one being developed
. Mentored less experienced team members
. Created training materials and trained new team members
Quality Assurance Engineer 2004-
2005
Wells Fargo Bank San
Francisco, CA
This was a contract position through Exactum, Inc.
. Analyzed specifications and training materials to gain a thorough
understanding of the software to be tested.
. Interfaced with programmers to ensure comprehensive test suites.
. Authored extensive test scripts to thoroughly test all aspects of
the software applications.
. Performed Black Box testing on a client/server Cash Vault software
used for wholesale banking deposits and cash orders with a
mainframe server.
. Performed Black Box testing on an online bank services application
for returned checks with Windows XP Client and mainframe server.
. SQL and DB2 database.
Quality Assurance Engineer 2003
Leapfrog
Emeryville, CA
This was a contract position through Robert Half Technologies.
. Performed Black Box testing for the online Leapfrog Store by placing
orders.
. Tested order functionality.
. Entered bugs in to bug tracking system.
. Was instrumental in finding the cause of improperly cancelled orders.
Quality Assurance Engineer
2000-2002
RetailersMarketXchange, Inc. (RMX)
Concord, CA
RMX was a start-up company that designed and operated a website for the
petroleum and convenience store industry.
. Performed Black Box and Grey Box testing
. Designed and implemented functional and regression test plans
. Composed, ran and analyzed the results of SQL scripts to ensure valid
data
. Assisted in coordinating and running User Acceptance Tests
. Oracle SQL and Test Director
. Performed automated testing using WinRunner and LoadRunner
Quality Assurance Engineer
1999-2000
Peregrine Corporation
Concord, CA
Peregrine Systems acquired Harbinger Corporation effective 6/1/00.
. Completed testing and certification of a new product
(Power.Enterprise!) through several development cycles to customer
delivery. Power.Enterprise! is a 100% java, component based,
real-time, scalable, any-to-any, B2B E-commerce transformation
platform
. Completed every project milestone on time in spite of 100% increase in
planned functionality
mid-way through the product life cycle
. Trained Support personnel to use Power.Enterprise!
. SQL on Oracle, Informix, Sybase and SQL Server databases and Vantive
Quality Assurance Engineer
1998-1999
Harbinger Corporation
Concord, CA
. Tested new features in the Trusted Link/Enterprise (TLE) EDI
translation software product,
a client-server commercial application running on Unix and NT and
connecting to Oracle, Sybase, SQL Server 7.0 and Informix
. Installed Oracle, Sybase, SQL Server and Informix on Windows NT from
November, 1998 to June, 1999
. SQL, Vantive
Financial EDI Mapping Engineer
1998
Harbinger Corporation
Concord, CA
. Coded mapping instructions for processing electronic payments for a
$1.5 million funded development project to create a new Financial EDI
software product
. Collaborated with the client on site to meet specific needs
. EDI Mapping
Education
Software Testing Seminar, International Conference of Software Testing, San
Francisco, CA
Certificate of Computer Programming, Computer Learning Center, San
Francisco, CA
Bachelor of Science, Special Education, Southern Connecticut State
University, New Haven, CT
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