Customer Service Manager
Resume:
CHERYL HUDEC
DEMOTTE, INDIANA 46310
HOME: 219-***-****
CELL: 708-***-****
OBJECTIVE:
To obtain a challenging position with a dynamic organization and to use my knowledge and experience to
assist in growth and profitability, or any position which would utilize my skills and training.
SKILLS:
• Store Management
• Computer, office programs.
• Office equipment, such as scanning machine, fax machine, copy machine, printers, etc.
• Forklift trucks.
• Building great relationships with customers.
EDUCATION: June 13, 1976
Carl Sandburg High School
13300 S. LaGrange road
Orland Park, IL 60462
EXPERIENCE: 8/17/2005 to present
Vitran Express
2105 W. 162ND Street
Markham, IL 60428
DUTIES INCLUDED:
Customer Service, scheduling appointments for customer pick-ups, as well as customer deliveries.
Tracking shipments per customer request.
• Checked drivers in and out.
• Kept track of log sheets, imaged and scanned them and sent them into corporate daily.
• Entered drivers daily mileage from their trip envelopes, copied and filed them before sending them
into corporate on a daily basis.
• Entered daily reports.
• Made sure all drivers turned in vehicle inspection reports.
• Short billed bill of ladings as needed, as well as scanned them and imaging.
• Customer service was top priority; always making sure customers were satisfied.
Greenspan Optometric 2/18/01 to 08/14/05
366 Dixie Highway
Chicago Heights, IL 60411
DUTIES INCLUDED:
• Checking patients in and out in a timely manner.
• Scheduling appointments for eye exams or whatever needed.
• Pulling insurance information from the Internet before patient’s appointment arrivals.
• Checking in the eyeglasses and or contact lenses that coming into the office daily.
• Customer service again, was top priority.
Consolidated Freightways 08/20/96 to 09/01/02
7300 w. 71st Street
Bridgeview, IL 60638
Shutdown on 09/01/2012
DUTIES INCLUDED:
• Billing all of the bill of ladings coming into the terminal.
• Routing and rate quotes.
• Answering telephones.
• Filing,
• Customer service, meeting all their needs and specifications.
Speedway gas station 12/19/89 to 08/17/96
18002 Halsted Street
Homewood, IL 60430
DUTIES INCLUDED:
• Store manager
• Do all the supply ordering for the store, food, cigarettes, etc.
• Scheduling of all employees as well as payroll on a daily deposits.
• Store bank deposits (DAILY)
• Making sure store was kept clean and neat everyday and running efficiently at all times.
• Checking in all store orders as well as daily vendors.
• Hiring of employees and well as letting go when needed.
Bell Fiber Product Corporation 06/15/76 to 01/09/90
11713 Vincennes Ave.
South Holland, IL 60473
DUTIES INCLUDED:
• Customer satisfaction was number one.
• Set up and run orders to meet customer satisfactions.
• Held many positions within the company.
• Machine operator, die mounter, forklift driver.
• Making sure work area was always kept clean and organized at the end of my shifts.
REFERENCES WILL BE GIVEN UPON REQUEST.
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