Customer Service Representative

La’Bresha W. Lango

**** ******** ****

Tampa, Florida 33637

813-***-****

********@*****.***

OBJECTIVE

To obtain a challenging position with a progressive organization where my knowledge and

experience can be a valuable asset to your company.

EDUCATION

June -2011 C Leon King Sr. High school

QUALIFICATION HIGHLIGHTS

• Firm and Positive Attitude

• Excellent rapport with Administrators, Co-workers & Customers

• Good people skills, Team Player, Reliable and Responsible

• Proficient in problem-solving and Time-management

• Leadership & Advocacy Skills

• Background in overcoming challenging tasks

EMPLOYMENT

July 2012 –Present Computer Generated Solutions (Cuisinart)

Customer Service Representative

• Handle all irate customers, problem solving for customers

• Handle all customer concerns with defected parts

• I also assist customer collecting payments for shipping

• Handle the entire customer problem through the ticketing too

November 2009 – March 2012 Sweet bay Super Market (Retail/Cashier Customer service)

• Handle all irate customers, problem solving for customers

• Handle all customer concerns,

• Performs hourly position responsibilities (i.e. cashier, ringing up customers’

grocery cleaning, Stocking etc.)

VALUE STATEMENT

Perseverance is a great element of success. If you knock long enough and loud enough at the gate,

you are sure to wake up somebody.

~Henry Wadsworth Longfellow

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